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About the Role
As a Concierge at Sunrise Senior Living, you will create the first impression of Sunrise, welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience. You serve as the face of the community, ensuring every interaction reflects Sunrise’s hospitality and service standards.
Responsibilities
- Greet visitors, residents, and prospective families with professionalism and warmth
- Answer and route calls promptly, taking accurate messages
- Provide community overviews and support the Sales team with inquiries
- Assist with move-in preparations and marketing materials
- Maintain a welcoming front desk and Bistro area
- Support recruitment efforts and administrative data entry
- Manage appointments, mail distribution, and resident rosters
- Monitor safety protocols, visitor sign-in, and emergency procedures
- Process meal tickets and assist with basic office tasks
Requirements
- High School Diploma/GED
- Strong customer service and communication skills
- Organized with excellent time management and follow-through
- Comfortable multitasking in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Ability to maintain professionalism and confidentiality
Skills
- Customer service
- Communication
- Time management
- Microsoft Office
- Basic computer systems
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High School Diploma/GED
Salary/Compensations
- $17.00 - $21.25 per hour
Benefits
- Medical, Dental, Vision, Life, and Disability Plans
- Retirement Savings Plans
- Employee Assistant Program / Discount Program
- Paid time off (PTO), sick time, and holiday pay
- myFlexPay offered to get paid within hours of a shift
- Tuition Reimbursement
- Discretionary and/or non-discretionary bonuses may be offered
About the Company
- At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.
- Sunrise Senior Living is a certified Great Place to Work®.
Equal Opportunity
- Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.