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About the Role
Serve and safeguard clients in government facilities. Monitor assigned areas, conduct routine patrols, maintain a visible presence, and support access control. Provide professional customer service and clear communication while documenting security-related information.
Responsibilities
- Provide customer service to visitors, employees, and the public at a government location by carrying out security-related procedures, site-specific policies, and emergency response activities.
- Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner, following established reporting and escalation procedures.
- Conduct regular and random unarmed patrols of assigned buildings, public areas, parking facilities, and perimeter areas to identify and report unusual activity or access concerns.
- Monitor access points and observe visitor, employee, and contractor activity in accordance with site-specific requirements and applicable policies.
- Document patrols, incidents, and relevant observations through required reports and communicate pertinent information to Allied Universal supervision and site representatives.
Requirements
- At least one year of security-related experience is required.
- Access control and badge experience is preferred.
- Comfort using a computer or tablet is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles.
- Possess a high school diploma or equivalent.
- Applicants will be subject to a background investigation.
- Applicants will be subject to a drug screen.
- Licensing requirements may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Skills
- Customer Service
- Access Control
- Badge Experience
- Computer/Tablet Use
- Security Patrol
- Incident Response
- Report Documentation
- Communication
Location
- Austin, TX
Work Type
- Part Time
- Unarmed Patrol Officer
Experience Level
- 1+ year of security-related experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- $22.50 / Hour
Benefits
- Access to exclusive technology to view and claim additional shifts
- Paid training
- Access to career growth opportunities
- Retirement savings plan
- Discounts on top brands and services through Perks Program
About the Company
- Allied Universal is North America's leading security and facility services company.
- Offers rewarding careers that provide a sense of purpose.
- Contributes to a culture that positively impacts the communities and customers served.
- Agility, reliability, innovation, teamwork, caring, and integrity guide how we serve our communities.
Equal Opportunity
- Allied Universal is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.