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About the Role

Ensemble is establishing a new division focused on driving innovation in healthcare revenue cycle operations through advanced technologies like AI, automation, and data science. This role will lead the strategic direction and operational delivery of this division, overseeing engineering, product, AI research, data science, and client pilot functions.

Responsibilities

Define and own the division’s strategy, roadmap, and priority initiatives.
Identify innovative opportunities to modernize healthcare revenue cycle processes using emerging technologies.
Partner with executive leadership to align the division’s objectives with broader enterprise goals.
Lead end-to-end execution across engineering, product management, AI research, data science, and client pilot teams.
Approve and oversee pilot programs with health systems, RCM teams, and strategic partners.
Make day-to-day operational and investment decisions.
Drive continuous improvement in solution performance, operational efficiency, and customer outcomes.
Recruit, develop, and lead a high-performing multidisciplinary organization.
Build a culture of innovation, experimentation, accountability, and transparent communication.
Ensure effective resource allocation, talent management, and organizational structure.
Work collaboratively with Legal, Finance, HR, Security, Compliance, and other corporate functions.
Monitor program performance against KPIs.
Ensure the division operates within approved budgetary and reporting parameters.

Requirements

10+ years of leadership experience in healthcare revenue cycle operations, healthcare technology, or related innovation-driven business.
Deep domain knowledge in healthcare RCM.
Proven success leading technology or product organizations delivering AI-enabled platforms.
Demonstrated ability to manage multidisciplinary technical and operational teams.
Experience standing up new business units, innovation labs, or high-growth initiatives.
Strong financial acumen, strategic planning, and decision-making.
Experience with AI/ML research, NLP, or LLM application design.
Background deploying solutions within health systems or large provider organizations.
Familiarity with HIPAA, healthcare compliance, and responsible AI governance.
Strategic mindset and ability to translate vision into roadmaps.
Strong operational and organizational leadership.
Excellent executive communication and influence skills.
Entrepreneurial, action-oriented, and innovation-driven.
Customer-centric mindset.
Must reside and be authorized to work within the United States.

Skills

AI
Automation
Data Science
Platform Design
Artificial Intelligence
Machine Learning
Workflow Automation
LLMs
Predictive Analytics
Intelligent Automation
Digital Platforms
NLP

Location

United States

Work Type

Remote

Experience Level

10+ years of leadership experience

Benefits

Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Professional development investment.
Each associate will earn a professional certification relevant to their field.
Tuition reimbursement.
Quarterly and annual incentive programs.

About the Company

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy.
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024

Equal Opportunity

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.
Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.