Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Insurance Coordinator role.
Rezi rewrites your resume against Fresenius Medical Care's job description. Free.
Tailor your resume to this Insurance Coordinator role.
Rezi rewrites your resume against Fresenius Medical Care's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Insurance Coordinator posting at Fresenius Medical Care — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Insurance Coordinator posting at Fresenius Medical Care — free, in seconds.
About the Role
Explores, recommends, and coordinates insurance and financial assistance options for kidney dialysis patients, maximizing company revenue and supporting FMCNA's mission and values.
Responsibilities
- Meets regularly with dialysis patients to educate and coordinate insurance options.
- Educates on the availability of alternative insurance options (e.g., Medicare, Medicaid, Medicare Supplement, State Renal programs, COBRA).
- Ensures patients have followed through with the application process.
- Obtains premium statements and signatures from patients.
- Discusses situation and options if employment status or other situations change.
- Completes and follows up with paperwork when claims are disputed for non-payment.
- Collects necessary documents to complete initial and annual indigent waivers.
- Discusses insurance options when insurance contracts are terminated.
- Determines Medicare eligibility by meeting with patients and contacting local Social Security offices.
- Assists eligible patients with the Medicare application process.
- Acts as liaison between patient and local agents for Medicare terminations and re-in statements.
- Completes annual open enrollment and Medicare reinstatement papers with patients.
- Tracks 30-month coordinator period for patients on employer Group Health Plans.
- Monitors and verifies monthly Medicaid status and determines spend down amounts.
- Works with patients to evaluate personal financial information and determine eligibility for indigent program.
- Completes initial and annual indigent waiver applications.
- Monitors all patients' insurance information for accuracy for the Accounts Receivable Department.
- Addresses identified anomalies or discrepancies, researches and answers questions.
- Meets with patients receiving direct payments from insurance companies to ensure payment of dialysis treatments.
- Prepares, analyzes, and reviews monthly reports to track caseload progress.
- Analyzes patient reports from billing systems to audit insurance information accuracy.
- Researches and corrects discrepancies in the billing system.
- Provides QA team members with monthly information on patient insurance status and action plans.
- Completes monthly audit exams to stay current on internal policies.
- May present on insurance and financial assistance options to patients.
- Assists with various projects as assigned by supervisor.
- Performs other duties as assigned.
Requirements
- 2 - 5 years' related experience.
- Experience with Medicare, Social Security and Medicaid systems is a plus.
- Past patient interaction is a plus.
- Excellent written and communication skills.
- A strong customer service philosophy.
- Strong organizational and time management skills.
- Ability to work independently.
- Proficient with PCs and Microsoft Office applications.
- Valid Driver's License.
Skills
- Written communication skills
- Communication skills
- Customer service
- Organizational skills
- Time management skills
- Independent work
- PC proficiency
- Microsoft Office applications
Location
- Specified geographic area
Work Type
- Extensive local travel
Experience Level
- 2 - 5 years
Education Level
- Bachelor's Degree required
- Social Work or other Healthcare focus preferred
About the Company
- Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Equal Opportunity
- Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.