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About the Role
Howden is a global insurance group with employee ownership at its heart. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team. Our customers are closely supported in identifying their risks, leading to the conception of perfectly tailored and individual risk solutions. Through our 'People First' principle, employees are our top priority, reflecting the high degree of employee participation in our company. We foster their professional expertise as well as our team spirit and focus on long-term relationships.
Responsibilities
- Customer support for existing commercial and private insurance clients, particularly in property and liability insurance.
- Ongoing processing and administration of insurance contracts, ensuring reliable and up-to-date data and document maintenance in the brokerage software.
- Analysis of individual customer requirements to support the development of suitable insurance solutions.
- Learning about special insurance solutions for the event industry and gradually taking over customer and product support in this segment.
Requirements
- Completed training as a Kaufmannfrau for Insurance and Finance, Insurance Specialistin, or Insurance Business Administrator*in.
- Preferably several years of professional experience.
- Good knowledge of the English language.
- Very good IT skills in standard programs like Word, Excel, and PowerPoint.
- Ability to quickly learn and work with specific programs.
- Teamwork and commitment.
- Focus on customer needs.
Skills
- Customer service
- Contract management
- Insurance solutions
- Event insurance
- English language proficiency
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Adaptability to new software
Location
- Berlin
Work Type
- Full-time
- Permanent
- Hybrid
Experience Level
- Several years of professional experience preferred
Education Level
- Training as Kaufmann*frau for Insurance and Finance
- Training as Versicherungsfachmann*frau
- Training as Versicherungsfachwirt*in
Salary/Compensations
- Attractive remuneration
Benefits
- Employee ownership
- Health budget for personal health promotion
- Family health coverage extension
- Company pension plan contributions
- Occupational disability insurance
- Group accident insurance covering family
- Leadership that provides freedom and acts as a sparring partner
- International work opportunities
- Language skill development
- Flexibility between office and mobile work
- Support for further education via Howden Academy
- Comprehensive onboarding process
- Employee stock ownership with annual growth
- Mentorship program for cultural integration
- Reasonable adjustments for work setup, flexible hours, and hybrid working
About the Company
- Global insurance group with employee ownership at its heart.
- Over 25,000 employees in 56 countries.
- Currently the fastest-growing insurance broker.
- Focus on 'People First' principle.
- Fosters professional expertise and team spirit.
- Values diversity and individuals who share their values.
- Success driven by bravery to try new things.
- Supportive culture for everyday moments and challenges.
- Committed to making a positive difference.
Equal Opportunity
- Encourages applications from people of all nationalities, genders, ages, sexual orientations, and those with migration or refugee backgrounds.
- Prioritizes applications from individuals with recognized disabilities in case of equal suitability.