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About the Role
This role focuses on the implementation and adoption of TeamMate Risk & Compliance, working with clients to understand their processes, gather requirements, and configure solutions to meet their governance, risk, and compliance objectives. The successful candidate will leverage GRC expertise, consulting skills, and technology implementation experience to ensure successful customer outcomes.
Responsibilities
- Lead and support TeamMate Risk & Compliance implementations.
- Facilitate discovery workshops and gather business requirements.
- Translate requirements into solution designs and system configurations.
- Support customers through configuration, testing, training, go-live and adoption.
- Deliver workshops, demonstrations and user training.
- Build strong relationships with customer stakeholders and act as a trusted advisor.
- Provide guidance on GRC best practices and process improvement.
- Travel to customer sites as required.
- Provide practical experience across several GRC areas including Enterprise and Operational Risk Management, Compliance Management, Internal Controls and SOX, Risk and Control Assessments, Controls Testing, Issues and Action Management, Third-Party Risk, Policy Management, Regulatory Compliance, Risk Reporting and Monitoring, and the Three Lines Model and Integrated Assurance.
- Collaborate with Sales, Pre-Sales, Product Management and Customer Success teams.
- Support implementation scoping and project handovers.
- Share knowledge, best practices and lessons learned.
- Contribute to implementation methodologies, templates and guidance.
- Provide product feedback to support ongoing development.
- Mentor colleagues and support capability growth within the team.
Requirements
- Strong experience in Governance, Risk and Compliance.
- Experience implementing or improving GRC processes within medium to large organisations.
- Experience leading workshops and gathering business requirements.
- Ability to translate business requirements into practical solutions.
- Experience working with customers and senior stakeholders.
- Strong presentation, facilitation and training skills.
- Excellent analytical, communication and problem-solving skills.
- Comfortable working with software configuration and technology-enabled solutions.
- Willingness to travel as required.
- Professional Services or technology consulting experience.
- Experience implementing enterprise GRC platforms or comparable governance, risk and compliance solutions.
- Experience within financial services, regulated industries or multinational organisations.
- Knowledge of recognised risk, control and compliance frameworks.
- Experience with integrations, reporting, APIs or system configuration.
- Familiarity with XML or similar configuration languages.
- Experience supporting pre-sales activities and solution design.
Skills
- GRC expertise
- Consulting skills
- Technology implementation experience
- Presentation skills
- Facilitation skills
- Training skills
- Analytical skills
- Communication skills
- Problem-solving skills
- Software configuration
- Technology-enabled solutions
- Integrations
- Reporting
- APIs
- System configuration
- XML
- Pre-sales support
- Solution design
Location
- Customer sites
Work Type
- Full-time
- Onsite
Experience Level
- Senior
- Experienced
About the Company
- Join a growing Professional Services team helping organisations improve risk and compliance management through technology.
- You will work with leading organisations, contribute to the growth of TeamMate Risk & Compliance, and have opportunities to further develop your consulting and GRC expertise.
Equal Opportunity
- To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts.
- Our interview process is designed to assess your individual skills, experiences, and communication style.
- We value authenticity and want to ensure we’re getting to know you—not a digital assistant.
- To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process.
- Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.