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About the Role
The Event Coordinator supports the day-to-day coordination of sales, marketing, events, and commercial activities to keep the hotel connected, visible, and growing. This role is ideal for an organized, creative, and detail-oriented individual looking to advance their career in hospitality sales and marketing.
Responsibilities
- Support daily sales and marketing operations including administrative coordination, client communication, reporting, and event support.
- Assist with group, catering, and corporate sales activities including proposals, contracts, site tours, and lead management.
- Coordinate marketing initiatives, promotional campaigns, social media support, email marketing, and hotel collateral updates.
- Maintain CRM systems, account records, sales activity tracking, pipeline updates, and revenue reporting accurately and efficiently.
- Support the planning and execution of hotel events, networking opportunities, client meetings, trade shows, and community partnerships.
- Coordinate internal and external events from initial inquiry through execution and post-event follow-up, including events with or without guestrooms.
- Manage event logistics, timelines, room and meeting space requirements, catering arrangements, audiovisual needs, vendor coordination, event details, and communication with relevant hotel departments.
- Work closely with clients and internal stakeholders to ensure event requirements are understood, communicated, and executed seamlessly.
- Assist with creating presentations, sales materials, marketing content, and client-facing communications aligned with brand standards.
- Partner closely with Revenue Management, Catering, Operations, and hotel leadership teams to support commercial initiatives and guest experiences.
- Monitor online listings, hotel promotions, local marketing opportunities, and brand visibility efforts.
- Respond to client inquiries, coordinate follow-up communication, and help support exceptional customer service throughout the sales process.
- Maintain organization of sales files, contracts, marketing assets, event calendars, and operational systems.
- Help foster a collaborative, energetic, and guest-focused culture aligned with Sonesta’s People People philosophy.
- Perform any other duties as assigned.
Requirements
- Previous hospitality, hotel, sales, marketing, event coordination, administrative, or customer service experience preferred.
- Strong communication, organizational, and interpersonal skills with a professional and positive attitude.
- Ability to multitask and manage multiple projects in a fast-paced hospitality environment.
- Experience coordinating corporate, social, internal, or external events is an asset.
- Experience using Microsoft Office, CRM systems, social media platforms, and marketing tools preferred.
- Strong attention to detail with excellent administrative and coordination skills.
- Creative mindset with an interest in branding, marketing, hospitality trends, event planning, and guest engagement.
- Ability to work collaboratively across departments and support both operational and commercial teams.
- Strong written communication and presentation skills preferred.
- Flexible availability including occasional evenings, weekends, networking events, and hotel functions as needed.
- A passion for hospitality, relationship-building, teamwork, event coordination, marketing, and creating exceptional guest experiences.
- Must complete the full application in addition to submitting a resume; incomplete applications will not be reviewed.
Skills
- Sales
- Marketing
- Event Coordination
- Administrative Support
- Client Communication
- Reporting
- CRM Systems
- Social Media
- Email Marketing
- Microsoft Office
- Brand Standards
- Customer Service
- Relationship-Building
- Teamwork
Location
- Onsite
Work Type
- Full-time
Experience Level
- Entry-level to Mid-level
Salary/Compensations
- $23.55 - $25.96/hr
Benefits
- Food and Beverage Discount
- RRSP Match
- Drycleaning (Salaried FTE)
- Tool and shoe reimbursement (Unionized FTE/PTE)
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Competitive Short- and Long-term disability program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate for all Brands within the company
About the Company
- Sonesta International Hotels is the 8th largest hotel company in the U.S., with a dynamic mix of full-service and focused hotels across major cities.
- The company's diverse portfolio includes owned, managed, and franchised properties in eight countries.
- Sonesta focuses on building relationships, driving revenue, and creating memorable guest experiences through service with passion and loyalty with purpose.
Equal Opportunity
- Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.