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About the Role

Procore Technologies is seeking a Manager, Strategic Product Consultants to lead a regional consulting team, driving platform adoption and customer value. This role involves setting strategic direction, managing operational cadence, and collaborating with various internal teams to ensure successful enterprise engagements.

Responsibilities

Lead, coach, and develop a high-performing regional team of Strategic Product Consultants.
Define and execute the team's operational cadence and resource planning.
Track and manage team performance metrics, including billable delivery, utilization, project margins, product adoption, and customer satisfaction.
Serve as the senior escalation point for complex technical workflows, objection-handling, and product issues.
Partner with Sales, Solutions Engineering, and Professional Services Solution Consultants (PSSCs) to review SOWs.
Evolve the SPC service catalog, standard operating procedures, and delivery playbooks.
Champion change and operational innovation by piloting modern delivery frameworks, enablement assets, and AI-enabled ways of working.
Collaborate closely with regional and global Product and Customer Success leaders to channel local market insights and direct customer feedback.

Requirements

Bachelor’s degree or equivalent practical experience in Business, Construction Management, Civil Engineering, or a related field.
4+ years of experience managing teams in a SaaS, professional services, or consulting environment.
8+ years of customer-facing professional services or consulting experience on SaaS platforms.
Direct background in the construction industry or technology delivered to the built environment.
Strong commercial acumen and hands-on familiarity with Professional Services Automation (PSA) tools and Salesforce.
Exceptional English verbal, written, and presentation skills.
Collaborative mindset and strong change leadership.
Willingness and ability to travel up to 30% to client job sites, regional industry events, and Procore offices.

Skills

People leadership
SaaS professional services delivery
Construction domain expertise
Coaching and retaining top talent
Customer-facing professional services or consulting
Implementation
Training
Strategic advisory
Project execution
Construction financial workflows
Commercial acumen
Professional Services Automation (PSA) tools
Salesforce
Forecasting
Margins
Utilization
Executive-level discussions
Stakeholder alignments
Change leadership
APAC regional dynamics

Location

Sydney, Australia
Remote (within Australia)

Work Type

Full-time

Experience Level

4+ years managing teams
8+ years customer-facing professional services or consulting

Education Level

Bachelor’s degree or equivalent practical experience

Salary/Compensations

210,120.00 - 288,915.00 AUD Annual (Base Pay)
247,200.00 - 339,900.00 AUD Annual (On Target Earning)

Benefits

Equity Compensation
Bonus Incentive Compensation

About the Company

Procore Technologies is the leading technology partner for every stage of construction.
We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights.
For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals.

Equal Opportunity

Procore is committed to offering competitive, fair, and commensurate compensation.