Manager, Online Technical Training at George Brown Polytechnic | CA | Rezi

Manager, Online Technical Training at George Brown Polytechnic

Manager, Online Technical Training

George Brown Polytechnic · CA

Today

Manager, Online Technical Training

George Brown Polytechnic · CA

19 hours ago
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About the Role

Provides academic leadership, management, and operational administration for support staff and continuing education students. Accountable for planning, development, delivery, and review of continuing education programs and courses, including online technical training. Oversees program marketing, manages corporate training client relationships, and contributes to the strategic direction of the Centre for Continuous Learning.

Responsibilities

  • Provides leadership in the development, design, and delivery of departmental programs.
  • Works collaboratively in the development and implementation of the departmental and divisional plan.
  • Maintains high performance through effective staff recruiting, selection, development, motivation, evaluation, and training.
  • Ensures annual staff performance appraisals and encourages professional development.
  • Maintains an ongoing course and curriculum review process for quality, currency, and relevancy.
  • Responsible for implementing college and/or government initiatives related to departmental programming.
  • Manages relationships and liaises with U.S. partner colleges for online course delivery.
  • Resolves problems related to administrative activities for online course delivery and support.
  • Tracks participation using CRM and prepares revenue/enrolment reports.
  • Provides guidance to partner colleges for their recruitment strategies.
  • Other duties as assigned.

Requirements

  • Master’s degree (or equivalent) from a recognized post-secondary institute in a related field.
  • Background in marketing and program management.
  • Thorough understanding of the principles and practices of Adult Education.
  • Minimum five (5) years of experience in curriculum development, budget planning, and enrolment management.
  • Requires proof of degrees, credentials, or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents.
  • Credentials may require validation at the time of interviews or offer.

Skills

  • Conflict resolution
  • Budget planning
  • Course and program development
  • Computer software (Excel spreadsheets, CRMs)
  • Broad leadership skills managing a diverse team
  • Thorough understanding of asynchronous online technical training modality and related simulation software tools
  • Excellent customer service
  • Collaboration
  • Teamwork
  • Interpersonal skills
  • Demonstrated commitment to uphold the polytechnic’s priorities on equity, diversity, inclusion and Indigenization (EDII)

Location

  • 160 Kendal Avenue

Work Type

  • Hybrid
  • Full-Time

Experience Level

  • Minimum five (5) years of experience

Education Level

  • Master’s degree (or equivalent)

Salary/Compensations

  • Payband 11, $104,000 to $122,385

Benefits

  • Competitive pension plan
  • Generous holiday and vacation time
  • Tuition assistance program
  • Discounted rates for employees taking Continuing Education courses

About the Company

  • George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto.
  • Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work.
  • Consistently ranked as one of GTA’s top employers.
  • Offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

Equal Opportunity

  • George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment.
  • We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.
  • George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
  • Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.