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About the Role
This position will handle escalated incidents, perform root cause analysis of problems, and be flexible to work in a 24/7 environment.
Responsibilities
- Design, implement, and transition firewalls, switches, access points, and other network solutions.
- Troubleshoot LAN/WAN, SD-WAN, routing, switching, VPN, firewall, and VoIP equipment, with a focus on Fortinet products.
- Develop and maintain technical deliverables including network assessments, capacity planning, design documents, and implementation plans.
- Perform root cause analysis for critical outages and incidents.
- Maintain up-to-date industry certifications.
- Understand business requirements and design solutions accordingly.
- Resolve incidents and escalate to management and vendors as necessary.
- Perform root cause analysis for P1/P2/P3 and P4 incidents.
- Utilize knowledge of Web-Proxy environments like Zscaler and McAfee Web proxy.
- Ensure service performance expectations are met.
- Raise and escalate service-related issues and risks to management.
- Provide guidance and support to team members.
Requirements
- Professional expert level certification for Fortinet FCSS, Fortinet FCP, Fortinet NSE-4-8.
- Strong understanding of routing protocols and network technologies (e.g., eBGP, iBGP, OSPF, IPSEC, trace route, Netflow).
- Advanced, hands-on experience with Fortinet products: FortiGate, FortiManager, Fortinet Secure SDWAN, FortiAnalyzer.
- Experience with network switches, firewalls, and wireless access points.
- Professional or Expert level network certification is required.
- Extensive experience designing, configuring, and managing enterprise-grade firewall solutions, with proficiency in network security architectures.
- Expertise in LAN/WAN administration, including configuring DHCP, DNS, VLANs, NAT, wireless technologies, and switches.
- Proficiency with network security integration.
- Expertise in network engineering and security firewall architecture.
- Proficiency with Zero Trust frameworks is a bonus.
- Author and adhere to defined network processes and procedures.
- Produce accurate network diagrams and detailed design documentation for implementation.
- Proficiency with Visio is highly desired.
- Architect, design, and troubleshoot complex LAN/WAN network solutions.
- Proficiency with SD-WAN networking is preferred.
- Experience designing and deploying multi-site network environments with VLANs, MPLS, SSL, and IPSEC.
- Maintain up-to-date expertise in modern security threats and defenses, integrating security into network designs.
- Proficiency with NIST CSF or similar standards is highly desired.
- Strong analytical and problem-solving skills.
- Ability to work both independently and as part of a broader team.
- Able to clearly communicate detailed technical concepts in both oral and written formats.
- Proven track record in guiding clients through the evaluation and selection of technical solutions.
- Experience with Pulse Secure Access Gateway.
- Hands-on experience with Citrix NetScaler ADC Load balancers.
- Willingness to travel when needed.
Skills
- Fortinet products
- FortiGate
- FortiManager
- Fortinet Secure SDWAN
- FortiAnalyzer
- Network switches
- Firewalls
- Wireless access points
- Routing protocols
- Network technologies
- eBGP
- iBGP
- OSPF
- IPSEC
- Trace route
- Netflow
- LAN/WAN administration
- DHCP
- DNS
- VLANs
- NAT
- Wireless technologies
- Network security integration
- Network engineering
- Security firewall architecture
- Zero Trust frameworks
- Network diagrams
- Visio
- SD-WAN networking
- MPLS
- SSL
- Modern security threats and defenses
- NIST CSF
- Analytical skills
- Problem-solving skills
- Communication skills
- Pulse Secure Access Gateway
- Citrix NetScaler ADC Load balancers
- Web-Proxy environments
- Zscaler
- McAfee Web proxy
Location
- New York, NY
Work Type
- Onsite
- Full-time
Experience Level
- Professional expert level
- Advanced
- Extensive
- Expertise
Education Level
- Fortinet FCSS
- Fortinet FCP
- Fortinet NSE-4-8
- Professional or Expert level network certification