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About the Role

The Clinical Coordinator (RN) will utilize and apply current specialized knowledge and expertise on recent advances in nursing practice to facilitate the effective management of clinical activities, the coordination of patient care across the continuum, and continuity in patient care management. This role involves performing patient care, teaching/educational responsibilities, participating in Quality Improvement initiatives, academic and research activities, and administrative responsibilities within the Connected Care Clinical Hub.

Responsibilities

Utilize and apply current specialized knowledge and expertise on recent advances in nursing practice to facilitate the effective management of clinical activities, the coordination of patient care across the continuum and continuity in patient care management.
Perform patient care responsibilities.
Perform teaching/educational responsibilities.
Participate actively in Quality Improvement initiatives.
Participate in academic and research activities/projects.
Perform administrative responsibilities.
Perform cross-functional and/or other duties consistent with the job classification, as assigned or requested.
Use advanced clinical judgment skills with a focus on chronic disease management, such as diabetes and COPD, and facilitate the patient’s journey through the various medical services at UHN.
Support COVID-19, Flu, and RSV throughout the respiratory season.
Implement organizational initiatives regarding quality improvements and program development; plan, organize, direct, and coordinate clinical activities related to patient care.
Coordinate and monitor the patient journey to effectively manage patient expectations and requests to support the plan of care.
Act as a clinical resource for patients by providing information based on clinical knowledge and theory/practice related to clients with complex health care needs.
Consult with and engage appropriate staff members including nurse practitioners and physicians.
Consult policies, guidelines and others to determine course of patient’s journey.
Develop and maintain fundamental strong relationships with patients/families, external partners and other stakeholders by consulting, problem solving cases and providing ongoing clinical direction.
Contribute to personal and staff development by promoting and ensuring a supportive/collaborative learning environment within the service(s) based on the principles of adult learning and practice standards for clinicians, and other staff.
Work in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contraventions of the Act, in a timely manner.

Requirements

Bachelors of Science Degree in Nursing
Certificate of competency (licensure) from the College of Nurses of Ontario
Completion of Basic Cardiac Life Support (B.C.L.S.) program, Level II Rescuer certification
Five (5) of more years of relevant experience
Experience in general internal medicine, chronic disease management (such as diabetes, COPD, and/or CHF), respirology or primary care is an asset
Effective organizational, interpersonal and communication skills
Excellent decision-making and problem-solving skills
Excellent time management skills
Excellent teaching skills with the ability to teach one-on-one and/or groups
Ability to function collaboratively within a multi-disciplinary team and/or independently
Ability to work in a self-directed manner
Demonstrated awareness of and adherence to professional and ethical standards
Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
Proficient use of computer, software, and peripheral equipment, i.e., Windows, MS Office, MS Mail/Outlook, MS Project
Proven ability to adapt to a fast-paced, dynamic environment
Membership in relevant Ontario College of Health-Related Discipline required

Skills

Chronic disease management
Diabetes management
COPD management
COVID-19 support
Flu support
RSV support
Quality improvement
Program development
Patient care coordination
Clinical resource
Interdisciplinary collaboration
Adult learning principles
Occupational Health & Safety
Computer proficiency
MS Office
MS Mail/Outlook
MS Project

Location

Toronto Western Hospital

Work Type

Permanent Full-Time

Experience Level

Five (5) or more years of relevant experience
Experience working in an advanced Clinical practice role preferred
Research experience preferred

Education Level

Bachelors of Science Degree in Nursing
Completion of a recognized masters degree nursing program preferred
Certified Diabetes Educator (CDE) designation preferred

Salary/Compensations

$75,075 to $93,839 per year

Benefits

Competitive offer packages
Government organization
Member of the Healthcare of Ontario Pension Plan (HOOPP)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

About the Company

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital.
With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre.
As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.
UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine.
UHN is a research hospital affiliated with the University of Toronto.
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
The Connected Care Clinical Hub focuses on delivering a virtual and in-person integrated care experience for patients and their caregivers.
Our goal is to reduce unnecessary hospital visits, improve patient satisfaction and experience, and improve health outcomes by following the patient throughout the transitional period of their journey, including supporting individuals in staying at home or as close to home as possible.
This clinic currently provides transitional care for patients living with diabetes, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), COVID and other respiratory illnesses (including therapeutic treatments) and will expand to other chronic diseases.
The clinic serves as an integration hub for the community to support primary, home and community care providers.

Equal Opportunity

UHN is a respectful, caring, and inclusive workplace.
We are committed to championing accessibility, diversity and equal opportunity.
Requests for accommodation can be made at any stage of the recruitment process.
Applicants need to make their requirements known in advance.
Any information received related to an accommodation will be addressed confidentially.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace.
Requests for accommodation can be made at any stage of the recruitment process.
Applicants need to make their requirements known.