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About the Role

The Resident Security Integration Engineer will be responsible for the maintenance, troubleshooting, and support of physical security systems and associated hardware across the EMEA region. The role operates under customer direction, in close coordination with the Lead Security Technology Representative and other internal stakeholders.

Responsibilities

Perform on-site technical support, system maintenance, and operational assurance across the customer's security infrastructure.
Provide break/fix support for CCTV, access control, and other physical security devices.
Perform programming, configuration, and maintenance within platforms such as Genetec Security Centre, C•CURE 9000, and related systems.
Monitor devices and systems for performance, connectivity, and operational integrity.
Troubleshoot hardware and network-related issues affecting security systems.
Replace and configure defective or end-of-life components.
Conduct preventive maintenance and system health checks.
Verify camera streams, alarm inputs, and access control readers for proper functionality.
Document device status, firmware updates, and configuration changes.
Support compliance and audit preparation, ensuring system functionality aligns with corporate and regulatory standards.
Coordinate task execution and reporting with the Lead Security Technology Representative.
Collaborate with site operations, networking, and facilities teams to resolve infrastructure-related dependencies.
Communicate effectively with stakeholders, providing clear status updates and escalation of critical issues.
Participate in cross-regional meetings, training sessions, and upgrade activities.
Assist with the onboarding and integration of new devices into enterprise systems.
Verify configurations and ensure alignment with security technology standards.
Provide technical feedback and field-based insights to engineering or project management teams.
Provide on-site support during standard business hours.
Participate in after-hours or on-call rotations for critical incidents, outages, or maintenance windows.
Input, produce, and maintain daily activity logs, maintenance and inspection reports, equipment replacement records, escalation summaries, and monthly summary reports.

Requirements

3–5 years of relevant experience supporting or maintaining physical security systems.
Proficiency with Genetec Security Centre (Omnicast) and C•CURE 9000 platforms.
Working knowledge of IP networking, including PoE, VLANs, and device addressing.
Demonstrated experience in hardware installation, troubleshooting, and documentation.
Strong communication, organisational, and customer service skills.
Ability to work independently with minimal supervision and respond effectively to critical events.

Skills

CCTV
Access Control
Genetec Security Centre
C•CURE 9000
IP Networking
PoE
VLANs
Hardware Installation
Troubleshooting
Documentation
Communication
Organisation
Customer Service

Location

Central London

Work Type

Full-time
On-site

Experience Level

3-5 years

Salary/Compensations

GBP 60000 - GBP 65000

Benefits

Industry-leading training
Career development opportunities
Health & Well-being Programs
Mental health support
Workplace wellness

About the Company

Securitas Technology is an innovator, problem-solver, and industry leader dedicated to protecting what matters most.
We power a connected ecosystem of health, safety, and security solutions and services.
We are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness.
We foster empowerment, innovation, and growth.

Equal Opportunity

We are an all-inclusive employer, embracing individuality and diversity as key to our success.
Career Growth: Clear pathways from apprenticeships to leadership programs.
Inclusive Leadership: A culture of respect, transparency, and collaboration.
Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Employee Networks – Safe spaces to connect and influence policies for change.
Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport.
With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!