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About the Role

Manage sales for multiple hotels within the Buffalo Lodging properties portfolio, focusing on revenue production and exceeding objectives for RevPar, occupancy, and average daily rate (ADR).

Responsibilities

• Conduct outside sales calls as the primary function.
• Organize, maintain, and track sales data using sales tracking software.
• Prepare weekly, monthly, and annual sales reports.
• Facilitate guest of the day and other frequent guest programs.
• Collaborate with the revenue manager to maximize revenue.
• Act as a manager on duty as assigned.
• Meet regularly with the Director of Sales to discuss sales activities.
• Schedule and track sales appointments to ensure required sales calls are achieved.
• Actively sell to in-house guests.
• Maintain all sales files and trace file systems.
• Ensure adherence to company and brand policies, procedures, and pricing.
• Follow up on franchise RFP programs as required.
• Achieve or exceed occupancy, rate, and RevPar targets outlined in the property budget.
• Lead and direct hotel sales efforts.
• Align work with strategic goals and understand business implications of decisions.
• Accurately forecast occupancy changes based on market conditions.
• Analyze revenue management strategy using tools like Star reports and demand analysis.
• Understand the principle competition for each market segment.

Requirements

• A Bachelor’s degree (B.A) from a four year college or university; or one to two years related management or comparable experience is strongly preferred.
• Familiarity with analyzing profit and loss statements and other financial data is essential.
• Customer service skills.
• Telephone skills, email systems.
• High knowledge of computers including intranet, systems such as FOSSE, OnQ, Delphi is strongly preferred.
• Brand Experience a plus.
• Valid Driver’s License.

Skills

• Sales Pro or provided sales tracking software
• FOSSE
• OnQ
• Delphi
• Star reports
• Demand analysis
• Front office systems

Location

• Amherst, NY

Work Type

• Full-time

Experience Level

• Management or comparable experience

Education Level

• Bachelor's degree

Benefits

• Paid Weekly (Every Friday!)
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

About the Company

• Buffalo Lodging Associates is an award-winning hotel management company that owns and manages 50 hotel properties.
• Founded in 1996 and based out of Canton, MA, Buffalo Lodging Associates emphasizes true hospitality.
• The company has partnered with respected hotel brands including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International.
• Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

Equal Opportunity

• Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.