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Responsibilities
- Act as a liaison between Agents and Departments (Accounting, Marketing, Human Resources) to foster a collaborative environment.
- Prepare and copy board packages accurately as instructed by Agents.
- Provide administrative support to Agents, including generating letters, copying, faxing, and assisting with mailings.
- Assist Agents with uploading photos for listings, running credit reports, and responding to general client inquiries.
- Run daily listings searches for Agents and email them by 9:00 am.
- Order and track business cards and name plates for all Agents.
- Coordinate and track advertising loans between Agents and Marketing.
- Process mail and create a mailing tracker for Marketing.
- Proofread all deliverables and communications.
- Ensure consistency and standards are met on all work products.
- Maintain the Agent mailbox directory.
- Format and produce production-ready marketing pitching materials for client and prospect presentations.
- Assist with presentations, maintaining overall quality, accuracy, and integrity.
- Provide back-up administrative support as needed.
- Assist with special projects as needed.
Requirements
- Professional and courteous demeanor with exceptional communication, customer service, and interpersonal skills.
- High proficiency with MS Office products (Word, Excel, Access, Power Point, PDF Converter, Outlook).
- Ability to learn and demonstrate excellent working knowledge of Real Plus.
- Ability to maintain the highest level of confidentiality and handle sensitive material.
- Strong organizational and time management skills.
- Ability to handle multiple tasks simultaneously and meet deadlines.
Skills
- MS Office Suite
- Real Plus
- Communication
- Customer Service
- Interpersonal Skills
- Organizational Skills
- Time Management
- Confidentiality
Experience Level
- 2-3 years of administrative support experience required
- 2 years or more of real estate or related industry experience highly desirable
Education Level
- Associates or Bachelor’s degree preferred