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About the Role

The Identity Access Professional is responsible for safeguarding organizational assets by managing and overseeing IAM systems. This position ensures the right individuals have appropriate access to technology resources, minimizing security risks and maintaining compliance. The Professional will design, implement, and maintain access controls policies and procedures that align with business objectives and security best practices. This role contributes to the organization’s overall cybersecurity position by ensuring robust identity governance and access management frameworks are in place and effectively managed.

Responsibilities

Oversee user lifecycle management (onboarding, role changes, offboarding)
Manage user identities, enforce least-privilege access, and maintain audit readiness
Implement and manage Identity Access Management (IAM) tools, policies, and procedures
Conduct regular access reviews and audits
Integrate IAM with security incident response processes
Enforce least privileged principles, role-based access control (RBAC), and multi-factor authentication (MFA)
Configure and maintain IAM tools, including Privileged Access Management (PAM) and Privileged Identity Management (PIM)
Ensure adherence to regulatory requirements such as Sarbanes-Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), and internal security policies
Investigate and resolve IAM-related security incidents and access issues
Administer user accounts, roles, and permissions across enterprise systems
Develop workflows to streamline provisioning and de-provisioning processes
Conduct regular access reviews, generate compliance reports, and support audits by preparing IAM documentation and evidence
Define, monitor, and report on IAM-related metrics and KPIs to evaluate program effectiveness and compliance
Develop and manage dashboards that provide real-time visibility into access trends, incident response times, and audit readiness, ensuring actionable insights for stakeholders

Requirements

6+ years of experience in one of the following areas: Computer Science, Information Technology, Cybersecurity, or a related field
Ability to remain in a stationary position, often standing or sitting, for prolonged periods of time
Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations
Ability to lift and/or move up to 15 pounds

Skills

Knowledge in software development, quality assurance, operational risk, or data analysis
Knowledge of financial products and services preferred
Strong understanding of IAM concepts, including authentication, authorization, single sign-on (SSO), and MFA
Experience with IAM tools, CyberArk preferred
Knowledge of regulatory requirements related to access management (SOX, HIPAA)
Familiarity with cloud environments and IAM integration platforms
Strong communication skills, both written and verbal; comfortable collaborating with co-workers, management, and vendors
Strong project management skills; proven ability to manage multiple priorities; demonstrated initiative, and ability to work independently with minimal instruction
Proficient in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint
Strong analytical skills with ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy

Location

Glens Falls, NY

Work Type

100% on-site
Full-time

Experience Level

Experienced professional

Education Level

Bachelor’s Degree or equivalent experience required

Salary/Compensations

$75,000 - $85,000 per year

Benefits

Competitive compensation including potential bonus and incentives
Paid vacation, sick time, and holidays
Medical, Dental, and Vision Insurance
Flexible Spending Plan
Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
Education and Tuition Reimbursement
Employee Assistance Program for employees and their immediate family members

About the Company

As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.
We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

Equal Opportunity

We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes.