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About the Role
The Unit Supervisor serves as a strategic lead and mentor, providing expert direction, clinical insight, and administrative instruction to case planning staff. This role is responsible for ensuring the delivery of high-quality, comprehensive services to birth families, children, and foster parents. By overseeing case management workflows and ensuring adherence to regulatory standards, the Unit Supervisor facilitates family reunification and permanency goals while maintaining a high standard of care and support for all stakeholders involved in the child welfare system.
Responsibilities
- Provide weekly supervision of assigned staff.
- Ensure rigorous organizational compliance with ACS and New York State DSS regulations by overseeing the delivery of high-impact services aimed at achieving expedited permanency.
- Champion concurrent and early permanency planning, utilizing a family-to-family approach.
- Maintain strict oversight of the timely submission of all mandated documentation.
- Monitor and participate in Family Team Conferences.
- Observe workers' overall relationships with clients and other systems.
- Conduct monthly review of progress notes and casework contacts for each caseload.
- Conduct monthly unit meetings with case planners to disseminate information.
- Attend manager's meetings and in-service training.
- Handle emergencies for case planners and other supervisors.
- Perform other related duties as assigned by supervisor.
Requirements
- MSW or MS/MA in other related human service field and 2-3 years post master’s experience.
- Good verbal and written communication skills are essential.
- Bilingual (English/Spanish).
- Good Communication and Writing Skills.
- Computer proficient, knowledge of Connections.
- Authorized to work in the U.S.
- Ability to work in-person in New York City (NYC).
- Ability to travel to other Rising Ground Sites (if required).
Skills
- Communication
- Writing
- Connections
Location
- Bronx, New York
- Brooklyn
- New York City
Work Type
- Full-Time
- Field
- Corporate Office
- Clinic
- Remote / flexible work options
Experience Level
- 2-3 years post master’s experience
Education Level
- MSW or MS/MA in other related human service field
Benefits
- Competitive salary structure
- Health, dental, and vision insurance
- 401(k) with company match
- PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
About the Company
- Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs.
- Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity.
- Each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually.
- We do this through 101 programs across 138 sites, throughout New York City and Westchester.
- Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve.
- Rising Ground is headquartered in New York City.
Equal Opportunity
- It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.