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About the Role
As a Showroom Advisor, you will help customers bring their kitchen and bathroom ideas to life by recommending finance, products, and installation options. You will use software to create designs, coordinate projects, and support customers virtually and face-to-face, guiding them from initial ideas to project completion.
Responsibilities
- Ask questions and explore possibilities to recommend the right finance, products, and installation options.
- Use software to produce inspirational designs that bring customer projects to life.
- Coordinate multiple projects and support customers virtually and face-to-face.
- Take customers on a journey from inspirational ideas through to delivery.
Requirements
- Great at using technology.
- Brilliant communication and relationship building skills.
- Motivated by targets.
- Confident in converting designs into sales.
- Work well as part of a team.
- Good problem-solver.
- Keen eye for design.
- Flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
Skills
- Communication
- Relationship building
- Design
- Problem-solving
- Technology proficiency
Location
- B&Q Sidcup
Work Type
- Part Time
- Fixed Term Contract
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- £15.00 per hour
- £26,945 FTE
- Individual bonuses up to £250 per quarter
- Additional team incentives
- £3,000 award for highest performing 3–5% of colleagues
Benefits
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
About the Company
- We believe anyone can improve their home to make life better.
- Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love.
Equal Opportunity
- We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
- Access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
- If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know.
- If you would like to be considered under the Disability Confident Scheme please contact us at recruitment@b-and-q.co.uk.
- If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.