Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Patient Care Navigator role.
Rezi rewrites your resume against Samaritan Daytop Village's job description. Free.
Tailor your resume to this Patient Care Navigator role.
Rezi rewrites your resume against Samaritan Daytop Village's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Patient Care Navigator posting at Samaritan Daytop Village — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Patient Care Navigator posting at Samaritan Daytop Village — free, in seconds.
About the Role
The Patient Care Navigator provides care management for clients and their families, advocating for services and ensuring coordination. This role involves addressing member needs, providing care plan updates, accessing services, and building strong relationships with members, all in support of Samaritan Daytop Village's mission.
Responsibilities
- Conducts agency visits to client's providers.
- Maintains a caseload as assigned by the Care Coordination Supervisor.
- Utilizes approved Health Home assessment tools and Health Information Technology (HIT) to complete initial and annual assessments and to develop an appropriate care plan of service needs.
- Completes an accurate monthly HML assessment for each assigned member.
- Provides referrals, develops linkages and follows up on client services including timely documentation in all Electronic Medical Records for corresponding Health Homes.
- Uses health Information Technology (HIT) dashboards to link services and communicate among care management team, providers, members and their families/caregivers.
- Conducts member outreach and engagement activities to designated Health Home members, including face-to-face, mail, electronic and telephone contact.
- Ensures that services provided to each member of his/her caseload meets core values of care management services as set forth in federal guidelines of Affordable Care Act.
- Assists members in accessing health care and social service systems including arranging for transportation, scheduling and accompanying member to appointments.
- Helps members in identifying available community-based resources and actively manage appropriate referrals, access, engagement, follow-up and coordination of services.
Requirements
- Associates Degree in Human Services, Sociology, Psychology or a related field.
- Willingness to travel regularly in the community and to members’ homes as needed.
- Computer literacy including proficiency in Microsoft Office Suite and EHR.
- Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
- Flexibility is needed as members may call outside of daily work schedule (24-hour call).
Skills
- Care management
- Advocacy
- Service coordination
- Appointment monitoring
- Event notifications
- Service linkage
- Microsoft Office Suite
- EHR
Location
- New York City
- Greater New York Area
Work Type
- Onsite
Education Level
- Associate's Degree
Salary/Compensations
- $23.07-$25.82 per hour
About the Company
- A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.
- Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.