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About the Role
You will open returned hardware, run tests, and assist engineers in identifying the root cause of failures. Your findings will directly influence design changes, firmware fixes, and production line improvements. You will also develop tools and processes to expedite failure analysis and ensure lab safety.
Responsibilities
- Test returned hardware and help engineers find root cause.
- Build and improve fixtures, test equipment, and processes for return triage.
- Own and enhance the return triage process.
- Track throughput and results.
- Flag new quality issues.
- Provide engineers with context to prioritize fixes in firmware, product, or the production line.
- Maintain lab safety, cleanliness, and organization.
Requirements
- High school diploma or equivalent.
- Hands-on experience supporting design, testing, or assembly in an engineering or technical environment.
- Comfort with multimeters, power supplies, and standard lab tools.
- Strong organization and attention to detail.
- Clear communication with engineers and vendors.
- Curiosity about how things work and a desire to understand the hardware being tested.
Skills
- Teardown and failure analysis of electronics or batteries.
- Soldering, rework, and harness building.
- Oscilloscopes, data acquisition, or thermal cameras.
- Working safely around high voltage.
- Google Workspace and basic IT troubleshooting.
Location
- In-person
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High school diploma or equivalent
- Associate's degree in Engineering Technology, Industrial Technology, or a related field (plus)
About the Company
- Base is America’s next-generation power company, rebuilding the foundation of electricity by deploying a vast network of distributed batteries.
- We are transforming today’s fragile, centralized grid into a resilient and abundant system.
- We are engineers, operators, and creatives solving complex, interdisciplinary challenges.
- Homeowners across the country rely on Base for whole-home backup and lower electricity bills.
- Our network of home batteries also helps keep the grid stable as demand climbs from AI, electrification, and extreme weather.
- We build in-house and expand at a speed and cost incumbents can't match.