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About the Role
Our Hotel Services team plays a vital role in the day-to-day running of the hospital, ensuring that all patient rooms, clinical areas and shared spaces are maintained to the highest standards of cleanliness, safety and presentation. Working behind the scenes and on the front line, the team helps create a welcoming, calm and hygienic environment where patients can focus on their recovery and visitors feel reassured from the moment they arrive. As a Housekeeping Assistant, you’ll be a key contributor to the overall patient experience, supporting both care delivery and hospital operations through your attention to detail and commitment to excellence. This is a hands-on, rewarding role where your work is immediately visible and genuinely valued, offering the opportunity to make a difference every single day.
Responsibilities
- Cleaning patient rooms, public areas and staff spaces, ensuring every area is safe, tidy and presentable.
- Working closely with clinical and non-clinical colleagues to support the smooth running of the hospital.
- Communicating effectively with patients, visitors, and healthcare staff.
- Working in a hospital environment and coming into contact with patients.
- Ensuring communal areas are clean and tidy for visitors.
- Performing any tasks specifically assigned by the Supervisor or designee.
- Attending mandatory training on an annual basis.
Requirements
- Awareness of hygiene standards.
- Passion for customer care.
- Ability to communicate effectively with patients, visitors and healthcare staff.
- Ability to work under pressure with a flexible approach.
Skills
- Attention to detail
- Communication skills
- Customer care
- Hygiene standards
- Flexibility
Location
- London
Work Type
- Full Time
- 37.5 hours/ week
- Shifts between 7am and 10pm
- Working 5 days out of 7
- Between Monday - Sunday
- Permanent
Salary/Compensations
- £14.80/ hour
Benefits
- Pension
- Health cover
- Flexible benefits package
- Career development
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
About the Company
- HCA UK is committed to the care and improvement of human life.
- Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers.
- In the UK, HCA is one of the largest providers of privately funded healthcare and has invested over £500 million in the latest treatments, technology, techniques, medication and facilities.
- Being part of a large multisite, established healthcare group, HCA UK offers unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both mental and physical wellbeing.
- HCA UK believes exceptional care starts with its people.
- HCA UK celebrates the unique perspectives and different experiences each person brings.
- HCA UK's mission is simple: above all else, committed to the care and improvement of human life, a clear statement that extends to both patients and colleagues.
- HCA UK lives and breathes four core values: Unique and Individual, Kindness and compassion, Honesty, integrity and fairness, Loyalty, respect and dignity.
Equal Opportunity
- As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.