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About the Role

As a Stockroom Operations Lead, you will be the primary business owner of the stockroom, overseeing product processing, placement, and transfers. Your role is crucial in maintaining a safe and efficient stockroom to ensure product availability for customers. You will lead by example, uphold stockroom standards, and foster a positive environment, partnering with the Store Manager to train and develop stock associates.

Responsibilities

Maintain stockroom area for receiving, storing, organizing, picking, counting, monitoring, and distributing materials and products.
Ensure a neat and orderly stockroom and stock desk.
Practice and promote safety consciousness and security measures to deter theft.
Ensure all stock processes and policies are understood and followed by team members.
Strategically plan for new product arrivals and execute necessary adjustments.
Receive and verify shipments, handling discrepancies to ensure accurate inventory counts.
Handle customer charge sends and store transfers of merchandise.
Control damaged merchandise or mis-mate inventory according to company standards.
Securely maintain a key to the store.
Assist the Store Manager in achieving and exceeding the store’s fiscal business plan.
Help replenish and display product on the sales floor according to Visual Merchandising standards.
Provide excellent customer service on the sales floor, greeting customers, directing them to products, answering questions, and offering product knowledge.
Be available to customers, identifying and addressing their needs and questions.
Maintain a positive and cheerful attitude with customers and team members.
Promote the store and brand image in all interactions.
Cooperate with the team to meet business needs.

Requirements

One (1) to two (2) years of retail store experience preferred.
High School Diploma
Excellent verbal and written communication skills.
Ability to convey the Deckers Brands Vision and Mission.
Excellent team-building skills.
Excellent organizational skills.
Exceptional attention to detail.
Flexibility of schedule and hours to meet business needs.
Physical ability to stand for extended periods.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Skills

Customer service
Team building
Communication
Problem-solving
Product knowledge
Organization
Attention to detail
Microsoft Office proficiency

Location

Specific store location

Work Type

Full-time

Experience Level

1-2 years retail experience preferred

Education Level

High School Diploma

Salary/Compensations

$21.00

Benefits

Competitive pay
Discounts
Perks
Global contests
Opportunities for growth and development

About the Company

At HOKA, we believe in the transformational power of running and the joy and optimism that movement brings.
We are driven by our passion for our Brand and products.
HOKA is here to empower you to take flight and find joy in movement.
We celebrate diversity of your background, your experiences, and your unique identity.
We are committed to ensuring an inclusive and equitable workplace where all employees can come as they are.
As part of our Deckers Family, you belong to more than a lifestyle company.
We value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed.

Equal Opportunity

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.