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About the Role
As a Seasonal Store Colleague, you will play an important role in helping us deliver an outstanding experience during one of our busiest periods of the year. You will support the day-to-day running of the store by providing excellent customer service, replenishing stock, maintaining presentation standards and supporting your colleagues across the shop floor. Every interaction contributes to creating a welcoming and enjoyable experience for our customers. This is a fantastic opportunity to make a positive contribution and build valuable experience for the future.
Responsibilities
- Deliver a positive and welcoming experience for customers, providing support and product information where required.
- Support the achievement of store and team objectives through excellent customer service and product knowledge.
- Replenish stock and help ensure products are available and presented in line with company standards.
- Maintain high standards of presentation across the shop floor, ensuring fixtures, displays and stock areas remain clean, organised and well maintained.
- Complete operational tasks including processing transactions, stock handling and preparing deliveries.
- Use in-store technology and systems to support customer enquiries and daily store operations.
- Follow company policies, procedures and health and safety requirements at all times.
- Work collaboratively with colleagues to support the effective day-to-day running of the store.
- Support with additional duties and tasks, as reasonably required, to contribute to the successful operation of the store during peak trading periods.
Requirements
- Flexibility to work a variety of shifts, including evenings and weekends, in line with business needs.
- Availability to work during the festive trading period, including key peak trading dates such as Christmas Eve, Boxing Day, New Year's Eve and New Year's Day where required.
Skills
- Strong communication and customer service skills.
- Ability to work effectively as part of a team.
- Comfortable working in a fast-paced retail environment.
- Able to follow processes and maintain attention to detail.
- A positive and customer-focused approach.
- A willingness to learn and develop new skills.
- Strong organisational skills and attention to detail.
- Flexibility and adaptability to support changing business needs.
- Enthusiasm for working collaboratively with others.
Work Type
- Seasonal
Experience Level
- Retail experience is advantageous but not essential.
Benefits
- Staff Discount On JD Group and other brands within the organisation
- Personal development opportunities to learn and develop at work.
About the Company
- At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities.
- We’re fast-paced, fearless, and unapologetically ambitious.
- We celebrate authenticity, thrive on collaboration, and never stop pushing forward.