Strategic Account Manager - Electronics, Semiconductors & 3C Markets
FANUC America Corporation · AZ, US
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About the Role
Join FANUC America as a Strategic Account Manager focused on developing and implementing strategic sales plans within the Electronics, Semiconductor, and 3C Markets. This role involves leading FANUC's engagement and collaborative business strategy, identifying complex sales solutions, and becoming a trusted advisor in the customer's automation journey.
Responsibilities
- Develop and maintain a comprehensive understanding of target industries, accounts, and senior leadership through research and analysis.
- Develop and execute strategic growth plans within assigned accounts and target markets, emphasizing Electronics, Semiconductor, and 3C manufacturers in North America.
- Drive adoption of FANUC industrial robots, collaborative robots, intelligent automation software, and open control architectures.
- Establish and strengthen FANUC's position as the preferred robotics and automation platform by developing executive-level relationships.
- Focus on total customer satisfaction across the customer organization through action planning and strategic engagement.
- Develop, implement, and maintain comprehensive key account strategy plans.
- Assess competitive threats, emerging technologies, and market dynamics to strengthen FANUC's market position.
- Develop actionable customer insights to identify short-term opportunities and long-term strategic initiatives.
- Serve as the primary point of contact between customer organizations and the pursuit team.
- Coordinate facility automation audits to identify operational challenges and potential automation opportunities.
- Evaluate technological and commercial risks during customer evaluations to determine optimal solution strategies.
- Leverage FANUC technologies and Authorized System Integrator (ASI) capabilities to develop and deliver innovative automation solutions.
- Conduct quarterly or semiannual business reviews with key customer stakeholders.
- Manage company assets through accurate monthly forecasting, pipeline management, and support of overdue payment collection activities.
- Regularly visit customer sites within assigned accounts and territory to strengthen relationships and identify new business opportunities.
Requirements
- Bachelor’s degree in Engineering, Business Administration or related field; or equivalent relevant experience.
- Minimum five years of capital equipment sales with proven selling and negotiation skills, experience developing strategic account plans.
- Minimum three years of selling experience at the c-suite level of an organization with established contacts within select markets and industry verticals.
- Experience in the robotics and/or automation industry with working knowledge of FANUC products.
- Strong presentation skills utilizing Power Point, with the ability to sell to top down through client organizations.
- A strong understanding of the Electronics, Semiconductor, and 3C Market and the role of contract manufacturers in support of OEM’s.
- Must have or be able to obtain a valid driver’s license.
Skills
- Robots
- Robotic applications
- Sales
- Relationship development
- Strategic planning
- Power Point
Location
- North America
Work Type
- Full-time
Experience Level
- Minimum 5 years of capital equipment sales experience
- Minimum 3 years of selling experience at the c-suite level
Education Level
- Bachelor’s degree in Engineering, Business Administration or related field
- Master’s Degree in Engineering, Business Administration, or related field (preferred)
Benefits
- Medical, Dental & Vision Insurance
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Flexible Benefit Dollars
- Generous Holiday & Vacation Program
About the Company
- FANUC America values unique perspectives and encourages continuous learning and collaboration.
- We foster a culture where respect and innovation go hand in hand.
- Your contributions help shape the future of automation and robotics.
Equal Opportunity
- Equal Opportunity Employer, including disabled and veterans.