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About the Role
WPP Media is seeking an Account Manager to support the active management of key campaigns and client operations workstreams. This role involves coordinating with local WPP network teams, assisting with operational matters, and acting as a daily contact for specific workstreams. The position offers exposure to the operational running of accounts and suits individuals eager to build business acumen.
Responsibilities
- Support the active management of key campaigns and assist in running key client operations workstreams.
- Coordinate with local WPP network teams to ensure smooth delivery on campaign briefs and associated operations.
- Assist in operational matters on pods and act as a daily contact on specific workstreams.
- Support efforts to delight clients and elevate relationships, working alongside the client's Media Operations function.
- Assist in running both internal and external deliverables and ensure clear communication of expectations.
- Support in managing client satisfaction for both campaign and operational issues and help resolve minor escalated issues.
- Contribute to the agency culture and support junior team members.
- Ensure the wider team feels supported and motivated to meet deadlines.
- Bring energy, passion, and a willingness to assume positive intent.
- Support the wider team to help clients in defining Actionable Campaign or Project Briefs and ensure on-time delivery.
- Support the use of AI and automation for efficiency and process improvement.
- Assist in fostering collaboration with Practices and network teams to deliver best-in-class work.
- Assist in monitoring adherence to financial processes and obligations.
- Support Client leadership to ensure smooth running of Google's WPP local network.
- Act as a daily contact for client finance and operations issues and help manage projects/workstreams effectively.
- Assist in identifying organic growth opportunities through an understanding of operational workflows and client business needs.
- Help identify areas for process improvement to drive broader efficiency across the account.
Requirements
- Proven and demonstrable experience in an Account Manager role or equivalent, with exposure to campaign management and operational duties.
- Understanding of the principles of marketing and digital media.
- Strong stakeholder management skills and the ability to build internal and client relationships.
- Developing business acumen, comfortable with numbers and drawing insights from quantitative and qualitative data.
- Interest or basic experience in AI, automation, and driving efficiency, alongside solid project management skills.
- No direct line reports, but expectation is to show model behaviour and help to motivate other colleagues.
- Act as a supportive voice in the room, helping to set the right pace for both peers and wider network teams.
- Requires individuals to have the right to work in the UK.
Skills
- AI
- Automation
- Project Management
- Stakeholder Management
- Business Acumen
- Data Analysis
- Marketing Principles
- Digital Media Principles
Location
- UK
Work Type
- Hybrid
Experience Level
- Account Manager
- Equivalent professional experience
Education Level
- Degree educated or equivalent professional experience
Benefits
- Competitive medical insurance
- Group retirement plans
- Vision insurance
- Dental insurance
- Significant paid time off
- Preferential partner discounts
- Employee mental health awareness days
About the Company
- WPP is the trusted growth partner for the world’s leading brands, helping clients navigate change, capture opportunity, and deliver transformational growth.
- WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.
- Media Futures Group (MFG) is a bespoke media team for Google, composed of digital, offline, and integrated media experts.
- MFG is committed to pioneering solutions that surpass industry standards, aiming to drive excellence and foster growth.
Equal Opportunity
- WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.