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About the Role

As a Test Manager, you’ll apply disciplined test management across SIT, UAT and test automation, enabling delivery teams and business users to build confidence in their solution. You’ll lead test delivery across complex, large-scale programmes, providing clear direction, governance and evidence-based assurance to client stakeholders. Your work will have national impact – the systems we test are used by millions of people every day, often in mission-critical environments.

Responsibilities

Leading functional test workstreams across SIT, UAT and test automation, with clear scope, entry and exit criteria, dependencies, milestones and governance.
Creating and owning test strategies, test plans, estimates, schedules, resource requirements, quality gates and reporting approaches.
Defining and governing a risk-based test approach that provides traceability across requirements, business processes, user journeys, interfaces and critical business risks.
Leading SIT across integrated systems, services, data flows and third parties, ensuring environments, test data and dependencies are ready.
Leading UAT, including business-user engagement, scenario design, scheduling, guidance, evidence capture, defect triage and acceptance reporting.
Establishing the functional and automated testing approaches, ensuring activities are planned, coordinated and delivered in line with programme objectives.
Leading and developing test teams, setting priorities, managing capacity and performance, resolving delivery blockers and building sustainable testing capability.
Producing clear test dashboards and completion reports, supporting defect governance and providing evidence-based assurance on quality, residual risk and release readiness.

Requirements

Active UK SC clearance or eligible (UK residency).
Significant experience leading functional testing across complex, large-scale programmes, with accountability for test strategy, delivery, governance, team leadership and senior stakeholder reporting.
Proven experience managing multiple test phases, including SIT and UAT, across integrated business processes, interfaces, data flows, external dependencies and end-to-end scenarios.
Experience establishing and managing test automation strategies, ensuring automated testing is effectively integrated into delivery pipelines and aligned with programme quality, risk and release objectives.
Experience creating and owning risk-based test strategies and plans, coverage models, estimates, schedules, entry and exit criteria, and test completion reports.
Experience with defect management and triage across business, delivery and technical teams.
Experience governing test environment, test data and dependency readiness across multiple teams or suppliers.
Experience using test management and delivery tools such as Azure DevOps, Jira, Xray, Zephyr, qTest or equivalent.
Experience working in Agile, hybrid or iterative delivery environments and collaborating across multidisciplinary teams.
Experience managing, coaching and developing test professionals, including setting objectives, allocating resources and building delivery capability.
An understanding of GenAI testing considerations and experience using AI-enabled tools or accelerators to improve testing activities.
A collaborative mindset, strong client-facing skills and clear written and verbal communication.
Experience of working with the Public Sector or in another highly regulated environment.
Experience leading testing within large-scale digital, business or technology transformation programmes.
Experience working on client-facing engagements, facilitating workshops, presenting test outcomes and quality risks to senior client stakeholders, and acting as a trusted adviser throughout programme delivery.
Experience managing testing delivered by multiple teams or third-party suppliers.
Knowledge of non-functional testing areas such as performance, security, accessibility, operational acceptance and resilience.
Practical knowledge of CI/CD pipelines and how automated tests support build, deployment and release processes.
Experience testing cloud-based, SaaS or data-enabled services.
Experience testing SaaS platforms such as SAP, Oracle, Salesforce or ServiceNow.
Knowledge of test data management and data integrity testing techniques.
Understanding of software development lifecycle and software engineering fundamentals.
ISTQB Certified Tester Foundation Level, ISTQB Certified Tester – Testing with Generative AI, ISTQB Certified Advanced Test Manager.

Skills

Test Management
SIT
UAT
Test Automation
Risk-based testing
Agile
Hybrid delivery
Iterative delivery
Azure DevOps
Jira
Xray
Zephyr
qTest
GenAI testing
AI-enabled tools
Client-facing skills
Written communication
Verbal communication
Public Sector experience
Digital transformation
Business transformation
Technology transformation
Non-functional testing
Performance testing
Security testing
Accessibility testing
Operational acceptance testing
Resilience testing
CI/CD pipelines
Cloud-based services testing
SaaS testing
Data-enabled services testing
SAP testing
Oracle testing
Salesforce testing
ServiceNow testing
Test data management
Data integrity testing
Software development lifecycle
Software engineering fundamentals
ISTQB Certified Tester Foundation Level
ISTQB Certified Tester – Testing with Generative AI
ISTQB Certified Advanced Test Manager

Location

London
Manchester

Work Type

Hybrid working
Permanent
FTC

Experience Level

Experienced

Benefits

Support for flexible working through hybrid working policy
Opportunity to work in local office, virtual collaboration spaces, client sites and remotely
World-class development for technical and personal skills
Learning opportunities through complex work and collaboration

About the Company

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
Our values: lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact.
We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.

Equal Opportunity

We are nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution.
We’ll take your wellbeing seriously.
We want you. The true you. Your own strengths, perspective and personality.