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About the Role
The Regional Director oversees residential programs, ensuring compliance with regulatory standards and fostering empowerment among Program Directors. This role involves managing clinical, operational, and financial functions, and assisting the Deputy Vice President of Residential Operations.
Responsibilities
- Assists the Deputy Vice President of Residential Operations in overseeing residential programs and buildings.
- Directly supervises Program Directors and serves as a consultant.
- Conducts individual supervision with Program Directors weekly or as needed.
- Monitors compliance with all applicable safety code and regulatory requirements.
- Ensures site compliance through review of Administrative Binders, Charts, and Logs.
- Prepares each site for external reviews and is present for the review process.
- Conducts and participates in resident case conferences.
- Reviews and responds to resident complaints and grievances.
- Reviews Residential Incident Reporting, including OMH and DHS reports.
- Conducts Special Investigations as needed.
- Reviews admissions and discharges for each residence.
- Assists with housing court cases and 595 Administrative Discharges.
- Assists with preparation of reports required by regulatory agencies.
- Participates in the start-up of new residential programs.
- Assists with financial planning and purchasing.
- Reviews all purchase orders, petty cash, and resident arrears.
- Supervises the Per Diem Staff and tracks Per Diems usage.
- Facilitates the quarterly Per Diem Meetings.
- Reviews hiring documentation and assists with the hiring process.
- Represents the agency in conferences and meetings.
- Serves as a liaison between the agency and the community and regulatory agencies.
- Assists with the development of educational and training needs for the Residential Division.
- Coordinates services and resources for residential programs by working closely with PCMH administrators.
- Serves as interim Program Director when managerial vacancies occur.
- Keeps PCMH Administrators aware of significant events within the Residential Division.
- Helps to ensure compliance with LIHTC regulatory requirements.
- Performs other duties as assigned by the Deputy Vice President of Residential Operations.
Requirements
- Minimum of a Master’s Degree in a Mental Health discipline or related field.
- Minimum five (5) years management experience in the mental health field.
- Computer literate with knowledge of Microsoft Office, spreadsheets, and publishing software.
Skills
- Paycom
- RealPage
- Microsoft Office
- Foothold
- LIHTC Compliance
- NYS OMH Licensed Housing Regulations
- NYS OMH Supported Housing Guidelines
- NYC DOHMH Standards
- Excellent oral and written communication skills
- Excellent organizational and planning skills
- Excellent judgment
- Basic math skills
- Ability to work proactively
- Ability to problem solve
- Ability to think critically
- Ability to think strategically
- Ability to effectively manage time
- Ability to manage and minimize agency risk
- Ability to engage resident population
- Ability to appropriately assess and respond to crises
- Ability to appropriately assess and respond to systems issues
- Ability to demonstrate flexibility, creativity, and initiative
- Ability to handle multiple tasks and shift between responsibilities
- Ability to teach, train, and supervise others in a supervisory capacity
- Ability to work effectively with others and demonstrate conflict resolution skills
Location
- Bronx, NY
Work Type
- Full Time
Experience Level
- Minimum five (5) years management experience in the mental health field.
Education Level
- Graduate Degree
Salary/Compensations
- $131330.00 - $131330.00
About the Company
- Job Category: Nonprofit - Social Services