Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Client Center Guest Service Agent role.
Rezi rewrites your resume against Compass Group's job description. Free.
Tailor your resume to this Client Center Guest Service Agent role.
Rezi rewrites your resume against Compass Group's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Client Center Guest Service Agent posting at Compass Group — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Client Center Guest Service Agent posting at Compass Group — free, in seconds.
About the Role
The 3rd Floor Client Center Guest Service Agent creates a polished, welcoming experience for clients, executives, and employees. As the first point of contact, this role manages guest arrivals, meeting room readiness, visitor processing, reservations, and day-to-day client center support in a fast-paced corporate hospitality environment.
Responsibilities
- Greet, register, direct, and escort clients and visitors while delivering professional, personalized service.
- Monitor the client center and meeting schedule; conduct room checks and coordinate with partner teams to ensure spaces, food and beverage, and other meeting needs are ready.
- Manage meeting and event bookings, the shared email inbox, confirmations, visitor records, no-shows, schedule changes, and space conflicts, escalating issues when needed.
- Prepare daily agendas, meeting packets, reports, and conference center materials with accuracy and attention to detail.
- Answer calls and respond to guest and employee questions about wayfinding, building amenities, transportation, and neighborhood resources.
- Support coat and luggage check, opening and closing walkthroughs, reception area upkeep, and coverage at other locations as business needs require.
- Follow service, confidentiality, grooming, safety, emergency, and operating procedures; participate in team meetings, training, and additional assigned duties.
- Capacity to take on additional duties as assigned.
Requirements
- Two to three years of client service, reception, or guest-facing experience in a corporate hospitality or similar professional environment.
- Polished, personable, and service-oriented, with strong verbal communication and active listening skills.
- Able to remain calm, organized, and attentive while prioritizing multiple tasks in a busy, highly visible environment.
- Dependable, punctual, discreet, detail-oriented, and comfortable taking ownership while maintaining confidentiality.
- Basic computer and office technology skills; experience with meeting reservations or visitor management systems is helpful.
- Flexible to stand during peak periods, assist across locations, and adjust schedules based on business needs.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Skills
- Verbal communication
- Active listening
- Basic computer skills
- Office technology skills
- Meeting reservations systems
- Visitor management systems
Work Type
- Full-time
Experience Level
- 2-3 years
Salary/Compensations
- $27/hr - $30/hr
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
About the Company
- Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
- Flik is a member of Compass Group USA
Equal Opportunity
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
- Certain positions may require Florida Level 2 background screening.