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About the Role
The IT Project Management Office (PMO) Advance Planning Document (APD) IT Business Analyst III performs highly complex, senior-level business analysis for the APD Team. The position serves as the operational and analytical lead supporting the development, maintenance, and federal reporting of APDs across a portfolio of Medicaid Enterprise System initiatives.
Responsibilities
- Coordinates APD intake and planning.
- Gathers, analyzes, validates, and documents business and system requirements.
- Assesses business processes and the effect of policies on automated systems.
- Facilitates stakeholder discussions.
- Develops APD narratives and supporting documentation.
- Maintains traceability from business need and requirements through APD submission, implementation, reporting, and maintenance.
- Interprets applicable state and federal requirements.
- Reviews complex project and system deliverables.
- Supports quality assurance and user acceptance activities when applicable.
- Monitors risks and deliverables.
- Recommends business process or automation improvements.
- Coordinates APD initiation activities and documents business objectives, scope, timelines, assumptions, risks, dependencies, and expected outcomes.
- Facilitates requirements sessions with program, policy, financial, and IT stakeholders.
- Develops draft APD narratives and structured business inputs for analyst and leadership review.
- Analyzes changes to state and federal requirements and recommends updates to APD processes, documentation, or system-related activities.
- Analyzes operational workflows, business processes, system interactions, and program policies to determine effects on automated systems and functional areas.
- Identifies gaps, constraints, risks, and opportunities to improve processes through automation.
- Develops or reviews complex requirements and system documentation and evaluates proposed solutions for alignment with business needs and APD commitments.
- Produces and maintains monthly APD project status reports by consolidating stakeholder updates into consistent, leadership-ready formats.
- Tracks milestones, deliverables, requirements, risks, issues, decisions, and dependencies.
- Maintains the Operational Report Workbook for MES metrics and supports alignment among business operations, system functionality, CMS-required outcomes, Conditions for Enhanced Funding, and approved state-specific outcomes.
- Reviews reporting gaps and submits required monthly reporting to CMS.
- Provides complex quality assurance review of APD, project, requirements, design, test, risk, and implementation artifacts.
- Supports development or review of test scenarios, acceptance criteria, and user acceptance testing when applicable.
- Documents findings, confirms resolution of issues, and validates that deliverables are accurate, complete, consistent, and traceable to approved business needs and requirements.
- Coordinates collection, organization, and validation of business and operational inputs related to Medicaid Information Technology Architecture, Medicaid Enterprise System maturity, certification readiness, and federal oversight.
- Maintains traceability among MITA business processes, APD narratives, requirements, performance measures, and operational commitments.
- Maintains evidence and documentation to support reviews, audits, reporting, and future APD updates.
- Serves as liaison among business owners, subject matter experts, IT teams, APD analysts, leadership, and external partners.
- Facilitates meetings, documents decisions, tracks action items and approvals, and promotes timely follow-through.
- Coordinates with vendors or contractors on project deliverables and service requests within the assigned scope.
- Develops orientations, job aids, standards, templates, processes, and training materials.
- Performs related work as assigned.
Requirements
- Graduation from an accredited four-year college or university with major coursework in business administration, public administration, information systems, health policy, or a related field.
- Three years of experience in business analysis, systems analysis, data analysis, operations management, or public-sector IT support.
- Experience gathering and documenting business or system requirements and analyzing business processes or system impacts.
- Experience supporting Medicaid, large-scale IT initiatives, federally funded programs, or APD activities is preferred.
- Selected candidates must be legally authorized to work in the U.S. without sponsorship.
- Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.
Skills
- Software development life cycle and systems development life cycle concepts, including requirements, design, testing, implementation, and post-implementation support.
- Business analysis methodologies, requirements management, business process modeling, business rules, traceability, and process improvement.
- Project management principles and practices, including scope, schedules, milestones, risks, issues, dependencies, and status reporting.
- Medicaid operations, Medicaid Enterprise System initiatives, APD lifecycle activities, federal funding requirements, CMS documentation standards, MITA principles, and certification readiness.
- Federal and state laws, regulations, policies, and governance requirements affecting Medicaid technology initiatives.
- Quality assurance, user acceptance testing, operational reporting, performance measurement, data analysis, and compliance monitoring.
- Gathering, analyzing, validating, and documenting complex business and system requirements, workflows, acceptance criteria, and traceability.
- Analyzing complex IT applications, policies, processes, system interactions, and issues and developing practical recommendations.
- Facilitating cross-functional collaboration among business, technical, financial, policy, vendor, and executive stakeholders.
- Reviewing complex APD, project, system, design, test, implementation, risk, and compliance deliverables for quality and alignment.
- Managing concurrent priorities, deliverables, schedules, risks, issues, and reporting in a deadline-driven environment.
- Preparing clear federal submissions, executive briefings, technical documentation, training materials, and presentations.
- Using Microsoft Office products, including Excel, Word, PowerPoint, Outlook, and Visio, and applicable project or requirements management tools.
- Translating business needs, policies, regulations, and operational requirements into clear technical and functional documentation.
- Assessing the effect of program policies and process changes on automated systems and functional areas.
- Exercising sound judgment, resolving complex issues, and working independently under limited supervision.
- Coordinating, reviewing, and providing guidance on deliverables of internal teams, vendors, or contractors within assigned responsibilities.
- Communicating effectively with all levels of an organization and presenting complex technical, operational, financial, and compliance information clearly.
- Building effective working relationships, facilitating decisions, and maintaining follow-through across multiple workstreams.
Location
- AUSTIN
Work Type
- Full time
- Onsite
Experience Level
- Senior-level
- Three years of experience
Education Level
- Graduation from an accredited four-year college or university with major coursework in business administration, public administration, information systems, health policy, or a related field.
Salary/Compensations
- $5,797.66 - $7,652.91 Monthly
Benefits
- 100% paid employee health insurance for full-time eligible employees
- A defined benefit pension plan
- Generous time off benefits
- Numerous opportunities for career advancement
About the Company
- Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
- At HHSC, your contributions matter, and we support you at each stage of your life and work journey.
Equal Opportunity
- In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
- Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
- HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work.