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About the Role
TD Wealth Private Investment Advice is a premier full-service brokerage and wealth management business focused on becoming the leading, most respected Wealth Management Advisory business in Canada. We serve the comprehensive needs of mass affluent and high-net-worth clients with World-Class Advice and Legendary Client Experiences.
Responsibilities
- Execute trades, cash movement, and frequent purchase plan instructions from clients
- Ensure account maintenance, operations, and escalations are managed and resolved in a timely manner
- Ensure compliance with industry regulations, TD operating policies and procedures
- Conduct necessary due diligence activities (i.e. Know Your Client updates) to support ongoing investment process and suitability reviews
- Manage the client base for long term profitability, understanding the needs of clients and delivering products and services which fit their needs
- Collaborate with other areas of TD to deliver a One TD approach and legendary client experience
- Improve client retention and loyalty by contributing to improving the team, regional & national LEI scores
- Ensure proper handling of all client issues/complaints utilizing the Client Problem Resolution Process
- Provide each client with a completed Progress Review within 90-days of the original engagement date
- Be knowledgeable of, and comply with, TD Wealth and industry requirements, policies, procedures, controls, codes, and guidelines of conduct, service standards, securities laws and regulations.
Requirements
- University degree diploma preferred
- Trilingual (English, Cantonese and Mandarin) an asset but not required
- Bilingual (English and French) an asset but not required
- Licensed to sell Mutual Funds and 3-5 years industry experience
- Successful candidates will be required to be licensed as a Registered Representative (RR) with the Canadian Investment Regulatory Organization (CIRO)
- Proven ability to work in a fast-paced, dynamic environment, while delivering a high level of client service
- Professional team player with strong telephone relationship management skills
- Demonstrated ability and understanding of the benefits of asset accumulation
- Excellent communicator both verbally and written
- Excellent time management skills and the ability to respond to client inquiries and requests in a professional and timely manner
- Ability to ensure a seamless client transition from existing advice relationship
- Proficient with firm software & MS Office Suite
Skills
- Risk management
- Relationship management
- Retirement planning
- Investment planning
- Client acquisition
- Client retention
- Client service
- Communication
- Time management
- MS Office Suite
Location
- Toronto, Ontario, Canada
Work Type
- Full-time
Experience Level
- 3-5 years industry experience
Education Level
- University degree diploma preferred
Salary/Compensations
- $59,500 - $84,000 CAD
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Training programs
- Online learning platform
- Mentoring programs
About the Company
- TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.
- Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
- More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience.
- TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing.
- Together, we are reimagining what banking can be for our clients, colleagues and communities.
Equal Opportunity
- TD is committed to providing fair and equitable compensation opportunities to all colleagues.
- Growth opportunities and skill development are defining features of the colleague experience at TD.
- We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals.
- Here at TD, we hire and develop the best.
- Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.