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About the Role
The Senior Manager, Compliance Advisory, (Network Compliance) performs a key risk management role in the second line of defense for Capital One’s network and merchant businesses. This role helps implement the framework for the network compliance program, delivers effective challenge and compliance advice for business processes worldwide, and serves as a subject matter expert to ensure alignment with the company’s broader enterprise risk management framework. This role provides Compliance Advisory Support to the PULSE Network, a leading US Debit Network and Global ATM Network.
Responsibilities
- Provide advice and effective challenge on compliance risks impacting network and merchant businesses through formal and informal engagements.
- Develop an expert-level understanding of network and merchant business processes.
- Analyze business processes and determine the applicability of laws and regulations based on Capital One’s global legal inventory.
- Proactively identify trends in business data and demonstrate an appreciation of network payments compliance risks, including emerging external risks.
- Maintain subject matter expertise in the broader payments industry and applicable laws, rules, and regulations.
- Collaborate with first and second line functions to analyze the existing risk management program framework and its applicability to the network and merchant services business.
- Educate and influence risk management colleagues and senior leaders regarding nuanced or specialized considerations.
- Ensure ongoing application of compliance requirements to business expansions and new products.
- Develop strong relationships with Business Risk, Legal, and Audit peers to support ongoing network compliance integration.
Requirements
- Strong organizational skills, clear results orientation, and focus on achieving both short and long-term goals.
- Successful track record of thriving in both a highly regulated industry and a fast-paced, entrepreneurial, and dynamic environment.
- Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team.
- Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills.
- Ability to balance operating independently with appropriate escalation and interaction with senior leadership.
- Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department.
- Understanding of key regulatory requirements and three lines of defense risk management framework.
Skills
- Risk Management
- Network Compliance
- Compliance Advisory
- PULSE Network
- Debit Network
- Global ATM Network
- Legal
- Audit
- Payments Industry
- Regulatory Requirements
Location
- Houston, TX
- McLean, VA
- New York, NY
- Plano, TX
Work Type
- Full-time
Experience Level
- Senior Manager
- At least 3 years of experience developing, evaluating or implementing technology or risk assessment activities
- At least 8 years of legal, compliance, or risk management experience OR at least 7 years of regulatory experience in consumer financial services or payments industry
- 9+ years of legal, compliance, or risk management experience OR 8+ years of regulatory experience in consumer financial services or payments industry
Education Level
- Bachelor's Degree or military experience
- Advanced degree, including Juris Doctorate or Master’s degree
Salary/Compensations
- Houston, TX: $161,500 - $184,300
- McLean, VA: $177,700 - $202,800
- New York, NY: $193,800 - $221,200
- Plano, TX: $161,500 - $184,300
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
About the Company
- Capital One Financial is made up of several different entities.
Equal Opportunity
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
- Capital One promotes a drug-free workplace.
- Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.