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About the Role
Our Patient Care Assistants (PCAs) play a key part in delivering a calm, compassionate experience for pets and owners. As a PCA, you’ll attend to the comfort, safety and well-being of our patients. This is a clinical role focused on animal handling, maintaining a clean, organised care environment and patient and client support.
Responsibilities
- Attend to the comfort, safety and well-being of patients.
- Handle animals.
- Maintain a clean and organised care environment.
- Provide patient and client support.
Requirements
- Confident, gentle and experienced with animal handling.
- Client-focused and friendly.
- Reliable and detail-oriented.
- Proven passion for animals/veterinary care.
- Able to work both independently and in a collaborative team.
- Compassionate and calm under pressure.
- Desire to be part of a culture that’s doing things differently, to change veterinary care for the better.
Skills
- Animal handling
- Client support
- Team collaboration
- Communication
Location
- Onsite
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- £28,000 annually
Benefits
- Equity within the business.
- Wellbeing support including free lunch and snacks, Employee Assistance Programme (EPA) and mental health first aiders.
- Free veterinary care for your pets and cost-price Lab fee & medications.
About the Company
- Hello Vet is built upon a simple principle; We believe that if we create the best place for our team to work, we’ll also create the best place for pets to receive care.
- We know the best care is delivered by happy, well-supported teams who are able to build personal, collaborative relationships with their clients.
- We aim to restore the personal bonds that should underpin a client's relationship with their vet practice.
- Our clinics are purpose-built to facilitate best-in-class care, catering for the needs of the veterinary team just as much as pets and owners.
- With a deep commitment to our people and technology-forward approach, we’re building the next generation of general practice veterinary care.
- A modern, bespoke clinic environment.
- A large, collaborative clinical team.
- A digital care team who are there for your patients as an added layer of support.
- Structured schedules that give you time to catch your breath.
- A growth oriented organisation constantly evolving to build a better workplace for all.
- Thoughtful onboarding and training.
- A bespoke technology platform built to reduce the time spent on admin.
- A vibrant, supportive culture made up of people who are all here to change veterinary medicine for the better.
- We are so proud of our amazing team and the outstanding care we have already delivered.
- For us, treating pets and people better is not just about taking care of the animals and clients; it’s also about taking care of each other and maintaining a healthy work-life balance.
- We believe in fostering a diverse, supportive environment where everyone feels valued, respected, and encouraged to grow and flourish, and this is achieved by looking out for one another and celebrating each other's successes.