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About the Role
This role will support the GSO vision and mission by leveraging MHR’s products and services within their assigned account portfolio. The Key Account Manager will ensure the building of long-term, value-based customer relationships to achieve key performance indicators and objectives.
Responsibilities
- Proactive selling, total account management of key accounts, and closing business for both Regional and International Hotels.
- Coordinate with the Director of Sales Key Accounts and VP of Commercial UK/EU to produce the annual strategy plan and sales budget for MICE corporate and agency accounts.
- Build a clear plan to achieve the agreed goals and objectives set out in the annual sales plan, focusing on Millennium Hotels and Resorts regional and Global hotels in the region.
- Source and manage global RFPs for group and meetings' travel and handle leads from corporate accounts and third parties.
- Research and identify new business opportunities for the group from your account base, work very closely with hotel Millennium Hotels and Resorts sales teams and account managers in MICE Agencies.
- Lead quarterly/ monthly reviews with key accounts within an assigned portfolio, assessing market share gains, driving activity, and agreeing on MI targets for the hotels.
- Hotel familiarisation trips and client events will be required throughout the year.
Requirements
- Previous experience working with regional or global accounts and a track record of over achievements to targets.
- Proven ability in strategic thinking and planning.
- Commitment to customer support.
- Flexibility and agility.
Skills
- Developing new business
- Entrepreneurial mindset
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest-free Season Ticket Loan Scheme
- 1 Volunteer Days per year (fully paid and in addition to your annual leave)
- Complimentary meals prepared for you by our chefs
- Length of Service related holiday scheme
- Discount on Accommodation worldwide and 50% Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Company
- Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide.
- Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore.
- Each collection has its own distinct personality, character and clearly defined hotel brands within it.
- As well as real opportunities to develop and gain promotion within the industry.
Equal Opportunity
- At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential.
- We are proud to be an equal-opportunity employer.