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About the Role
The Head of Street Scene Operations leads the delivery and tactical management of Barnet’s frontline environmental services, including Recycling and Waste and Grounds Maintenance. This role ensures services are efficient, resilient, responsive, and aligned with Council priorities, while also acting as the senior client-side lead for external Street Scene contractors. The post holder deputises for the Assistant Director, supports service standard development, and helps shape strategic and operational direction, managing a budget of approximately £15 million and leading around 300 staff.
Responsibilities
- Lead the delivery and tactical management of frontline environmental services, including Recycling and Waste and Grounds Maintenance.
- Develop practical solutions to complex operational and policy challenges.
- Drive innovation and improve outcomes for residents.
- Act as the senior client-side lead for external Street Scene contractors, ensuring effective service delivery and performance management.
- Deputise for the Assistant Director.
- Support the development of service standards.
- Help shape strategic and operational direction.
- Manage an annual revenue budget of approximately £15 million.
- Provide leadership for around 300 permanent and agency staff.
Requirements
- Educated to degree level (or equivalent experience) with significant expertise in leading large-scale environmental, Street Scene, public realm, or operational services.
- Proven experience operating at a senior management level within a complex organisation, delivering high-quality, customer-focused services and driving continuous improvement.
- Strong knowledge of Waste Management, Street Cleansing, Grounds Maintenance, Commercial Services, or similar operational environments, including relevant legislation and policy frameworks.
- Experienced in managing budgets, contracts, delivery partners, and multidisciplinary teams to achieve performance, financial, and service objectives.
- Demonstrable ability to lead change, deliver capital projects, implement innovative solutions, and build effective relationships with elected Members, stakeholders, and partners.
- Committed to continuous professional development.
Skills
- Project Management qualifications (desirable)
- Management qualifications (desirable)
Location
- Barnet
Work Type
- Internal candidates only
- Flexible Working
- Part-time
- Compressed hours
- Hybrid working
Experience Level
- Senior management level
Education Level
- Degree level (or equivalent experience)
Benefits
- 31 days annual leave, plus public and bank holidays
- Access to the Local Government Pension Scheme
- Comprehensive Flexible Working Policy
- Vast range of lifestyle discounts
- Broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership
- Excellent training and development opportunities
- Employee well-being training programs including confidential employee assistance
About the Company
- Barnet is a borough with excellent schools, vibrant town centres, vast green spaces and diverse communities.
- The council aims to build on these strengths and is growing and developing to meet challenges.
- The organisation's staff are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative.
- Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
- Barnet Council embraces all forms of flexible working and is committed to offering employees a healthy work-life balance.
- Barnet Council is a Disability Confident Committed Employer.
Equal Opportunity
- To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers.
- We value diversity and welcome applications from all backgrounds.
- We welcome and encourage job applications of all abilities.
- If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert.
- We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process.
- We support the access to work scheme.