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About the Role
As part of Bosch Service Solutions Magdeburg GmbH in Berlin, you will transform ideas into useful and meaningful technologies, improving the quality of life worldwide across various sectors like Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology.
Responsibilities
- Process alarm and fault notifications and notify rescue services or contact persons.
- Answer calls from customers, technicians, and authorities.
- Document all steps for each process.
- Communicate with the responsible service providers.
Requirements
- Willingness to work in 24/7 shifts.
- Reliable, confident, professional, team-oriented, and structured work approach.
- Native-level German language skills.
- Completed vocational training.
- A clean employment record is required.
- The role requires on-site presence; remote work is not possible.
Skills
- Helpful
- Customer-oriented
- Empathetic
- Patient
- Qualification as an NSL specialist, security specialist, or equivalent is desirable but not a prerequisite.
Location
- Berlin
Work Type
- On-site
- Full-time
Education Level
- Completed vocational training
About the Company
- Bosch Service Solutions Magdeburg GmbH is part of the global Bosch group, working on improving the quality of life worldwide through technology in sectors such as Mobility Solutions, Consumer Goods, Industrial Technology, and Energy and Building Technology.