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About the Role
As a ServiceNow Senior Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform. You will provide technical consulting services to clients, contribute to the design and delivery of technical solutions, and serve as a technical resource. You will develop specialized knowledge and skills in ServiceNow as an enterprise solution, focusing on designing and implementing solutions, and providing guidance and hands-on development to clients and internal technical resources.
Responsibilities
- Be part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
- Participate in client workshops and requirements gathering to build requirements and design solutions.
- Advise and make recommendations on proposed solutions.
- Develop in ServiceNow defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
- Mentor and train more junior members of the team.
- Produce documentation and training material for the implemented solutions.
Requirements
- Several years of experience in ServiceNow design and development, preferably in a consulting environment.
- An understanding of Service Management concepts, delivery assurance principals and procedures.
- A high level of knowledge of the ServiceNow application and experience of building custom applications and integrations with other platforms.
- Strong communications, both written and oral.
- Ability to present solutions to customers, including senior management.
- Highly focused on providing strong customer service.
- Ability to work as part of a team or individually to project timelines.
- Pro-active, creative, and able to research solutions and make recommendations.
- Willing to learn and take on new challenges.
- Ability to work from home and travel to client locations for meetings and workshops or work on client sites.
- Candidates must be UK nationals or sole British citizens.
- Candidates must have resided in the UK for 5 years and over.
Skills
- ServiceNow platform
- Technical consulting
- Solution design
- Solution delivery
- Customizing package-based solutions
- Data design
- Data conversion
- Technical testing
- Configuring technical infrastructure components
- JavaScript
- HTML
- XHTML
- XML
- CSS
- AJAX
- AngularJS
- ServiceNow Certified Administrator
- ServiceNow Certified Implementation Specialist
- ServiceNow Application Developer
- ITIL Foundation
- HR
- CSM
- FSM
- Service Portal
- CMDB
- SAM
- Discovery
- ITOM
- ITBM
- PPM
Location
- Hybrid
- Erskine
- London
- Newcastle
- Aldermaston
Work Type
- Hybrid
- Remote
- Onsite
Experience Level
- Senior
Education Level
- ServiceNow Certified Administrator
- ServiceNow Certified Implementation Specialist
- ServiceNow Application Developer
- ITIL Foundation
Salary/Compensations
- Dependent on Experience
Benefits
- Regular training and development opportunities
- Ability to achieve certifications
- Supportive and friendly team of consultants
- Comprehensive Flex benefits scheme
- Pension
- Life Insurance
- Health insurance
- Travel insurance
- Store vouchers/discounts
- 25 days holiday
- Options to increase holiday
- Select benefits appropriate to you
About the Company
- DXC Technology is committed to building diverse, inclusive teams.
- DXC Technology is a leading ServiceNow partner that strives to maintain the highest levels of attainment in ServiceNow.
- At DXC Technology, we believe strong connections and community are key to our success.
- Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
- We’re committed to fostering an inclusive environment where everyone can thrive.
Equal Opportunity
- DXC Technology is committed to building diverse, inclusive teams.
- We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates.
- We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.