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About the Role
This key role focuses on strengthening our invoicing and payments platform's card payment capability, simplifying a complex payment-partner landscape, and creating a clear strategy for payments and processing across the platform. You will bring deep, hands-on card payments expertise and work closely with engineering, product, commercial stakeholders, payment providers, and reseller partners, balancing strategy and execution.
Responsibilities
- Define and drive the product strategy for card payments, payment processing, and acquiring across the platform.
- Develop a clear strategy for the platform's payment mix, ensuring the business has the right capabilities and payment partners to support its customers.
- Simplify a complex payment ecosystem where resellers may work with different payment partners, creating a more scalable approach to partner selection, integration, and management.
- Establish clear operational processes for managing payment providers, including issue identification, escalation, and resolution.
- Bring deep card-processing knowledge into product decisions, ensuring commercial, operational, and regulatory considerations are understood.
- Partner closely with engineering to translate complex payment requirements into clear product priorities and deliverable solutions.
- Balance strategic product development with hands-on problem solving and day-to-day execution.
- Work closely with reseller stakeholders to understand their requirements and strengthen the product strategy for reseller-led payments.
- Help shape and develop the evolving product team, including supporting future hiring and capability building.
- Lead and support a team expected to be approximately five people.
Requirements
- Strong, hands-on experience within card payments and payment processing.
- Strong understanding of acquiring and how the card-payment ecosystem works in practice.
- Approximately 5 to 7 years of product management experience, ideally within payments, fintech, or a closely related environment.
- Experience owning and delivering payment products rather than operating solely within sales, consulting, or strategy roles.
- Strong operational knowledge of card payments, including experience working through real-world processing and payment-provider challenges.
- Experience developing product strategy while remaining close to execution and delivery.
- Strong experience partnering with engineering teams and translating payment requirements into product priorities.
- Ability to operate effectively across multiple payment partners, stakeholders, and markets.
- Strong communication and stakeholder-management skills, with the ability to work across geographically distributed teams.
- Comfortable working with US-based stakeholders, including the ability to accommodate US working hours approximately once per week.
- Experience working with US card payments.
- Experience within a global payments organization or similarly complex payments environment.
- Experience managing relationships or integrations with multiple payment processors, acquirers, or payment partners.
- Experience developing payment products distributed through resellers or partners.
- Previous people-management experience.
Skills
- Card payments
- Payment processing
- Acquiring
- Product strategy
- Product management
- Fintech
- Operational knowledge
- Stakeholder management
- Communication
Location
- Ireland
- London
- US
Work Type
- Full-time
Experience Level
- 5-7 years of product management experience
- People management experience
About the Company
- FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
- Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.
- FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.