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About the Role

Salesforce is seeking a strategic and high-impact Director of Performance Analytics to lead how data defines, measures, and scales the impact of global sales enablement. You will translate the performance analytics strategy into an executable roadmap, owning the delivery of our measurement ecosystem and working with executive stakeholders and cross-functional data and engineering teams to build and scale an AI-enabled measurement approach globally.

Responsibilities

Translate the Performance Analytics strategy into a prioritized, fiscal-year roadmap, and build and run the function as a Center of Excellence (CoE) for data-driven decision-making.
Lead the implementation, adoption, and ongoing governance of a single, globally recognized framework to measure enablement effectiveness.
Run pilots of AI-driven assessments and agentic interactions to validate seller skills and behaviors, and turn the learnings into repeatable measurement practices.
Own the build, launch, and iteration of the ‘AE Readiness Index’ across the Operating Units (OUs), providing a 360-degree view of seller preparedness and reporting progress and risks to senior leadership.
Embed success metrics into the enablement operating model so planning and execution cycles are informed by predictive insights.
Partner with data, technology, and business user teams to deliver the development roadmap, and launch and iterate AI-powered measurement solutions.
Deliver a holistic view of readiness that encompasses skills, performance, and impact, ensuring actionable insights for both sellers and senior leaders.
Lead the working cadence of a cross-functional community of practice across Sales Strategy, Technology, and Enablement so the performance roadmap stays aligned with enterprise goals and escalate cross-team trade-offs to senior leadership.
Build, coach, and develop a team of analytics and measurement professionals, setting clear priorities and quality standards for their work.

Requirements

10+ years in business or technology consulting with a proven track record of delivering large-scale performance and analytics initiatives.
A decisive, action-oriented leader with the intellectual curiosity to continuously evolve the performance and analytics function.
Advanced proficiency in leveraging industry-standard analytical tools (e.g., SQL, Tableau, Power BI) to manipulate large datasets.
Proven ability to translate complex analytical models into clear narratives and “Executive Packs” for senior stakeholders.
Strong ability to influence resources without direct reporting lines and navigate a complex global organization.

Skills

SQL
Tableau
Power BI
Performance Analytics
Data-driven decision-making
AI-enabled measurement
Strategic Communication
Stakeholder Management

Location

Select cities within the San Francisco and New York City metropolitan area

Work Type

Full-time

Experience Level

10+ years

Salary/Compensations

$164,000 - $261,500 annually
$196,800 - $285,300 annually

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.