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About the Role
This role involves fitting electronic monitoring equipment to individuals within prison establishments before their release, ensuring correct installation and explaining the process. You will play an important part in the safe and effective operation of the Electronic Monitoring Service.
Responsibilities
- Fit electronic monitoring equipment to individuals before they are released from custody.
- Ensure equipment is fitted correctly.
- Explain the process clearly and professionally.
- Help ensure everything is in place for the individual’s release into the community.
- Undertake on-the-job learning and shadowing experienced Field Monitoring Officers.
- Support Field Monitoring Officer duties in the community on occasion with advance notice.
Requirements
- Must live within approximately one hour's travel of the prison site(s) you’ll support.
- Must be able to travel and stay away from home during the initial training period if required.
- Flexibility during the training and shadowing period is essential.
- Calm, confident, and resilient.
- Compassionate while maintaining professional boundaries.
- A clear and confident communicator.
- Comfortable working independently.
- Comfortable working within a prison environment.
- Available to start on 30th November 2026.
- All offers of employment are subject to Baseline Personnel Standard Security vetting and an occupational health check.
- Must have successfully completed Baseline Personnel Security Standard (BPSS) checks before starting training.
- Must be able to provide necessary documentation promptly during the recruitment and onboarding process.
- If currently holding a visa, must have a minimum of two years remaining on it and 1 year UK residency.
- Unable to offer sponsorship for these roles.
Skills
- Communication skills
- Independent working
- Flexibility
Location
- HMP Felham
- HMP Isis
- Contractually home based (travel to prison site)
Work Type
- Permanent
- 30 hours per week
- Monday to Friday
- Full-time (during training)
- Part-time (post-training)
Experience Level
- No previous experience needed
Salary/Compensations
- £30,702 per annum pro rata
Benefits
- Company car provided
- Paid travel time from 7am
- Pension contributions matched up to 6%
- Life insurance
- 25 days annual leave plus Bank Holidays pro rata
- Continuous training and development opportunities
- Employee Assistance Programme
- MIND support
- Simplyhealth Care and Dental Plans
- Access to a range of discounts and exclusive deals
About the Company
- At Serco, everyone plays a vital part in delivering essential public services that make a real difference.
- A global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services.
- United by a shared purpose: to improve the services that communities rely on.
- Guided by our values of Trust, Care, Innovation and Pride.
Equal Opportunity
- We prioritise your skills and potential.
- As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all.
- We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).