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About the Role
The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service. You will support and encourage your team to meet performance targets, ensuring customers receive prompt refunds for returned items or that stock is packaged and ready for online orders.
Responsibilities
- Support the Store management team across back of house areas and communicate effectively with the Store Manager.
- Manage a team to deliver accurate stock processes in an operationally efficient, safe environment where targets are met.
- Create an atmosphere where supporting, motivating, and inspiring your team to be at their best is central.
- Demonstrate a hands-on approach for all commercial and operational activities by adapting to change and working alongside the team.
- Ensure communication is up-to-date and accurate at all times to meet business needs.
Requirements
- Passionate about customers, people, and products, with an energetic approach that inspires and motivates others.
- Great communicator who is friendly, calm, and efficient, working naturally with people at all levels.
- Remains calm and approachable under pressure with realistic expectations of others.
- Team player who thrives in a result-driven, fast-paced, and challenging environment.
- Ability to adapt and change quickly, bringing the team along with new objectives.
- Demonstrates the ability to problem-solve, make sound business decisions, confidently challenge processes, and generate innovative ideas.
- Effective multi-tasker who can plan, organize, and prioritize workload.
- Must evidence right to work in the UK.
- This role is not eligible for sponsorship under the Skilled Worker route.
Skills
- Leadership
- Coaching
- Motivating teams
- Communication
- Problem-solving
- Business decision-making
- Adaptability
- Multi-tasking
- Planning
- Organizing
- Prioritization
Location
- UK
Work Type
- Flexible working options available
- Part-time
Experience Level
- Management experience
Benefits
- Fantastic rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- Sharesave Scheme
- 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Access a digital GP and other free health and wellbeing services
- Life assurance
- Option to register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
About the Company
- NEXT is a FTSE-100 retail company employing over 44,000 people.
- We are the UK's 2nd largest fashion retailer and the market leader for Kidswear.
- We operate over 450 stores, plus Next Online, and sell online in over 80 countries.
Equal Opportunity
- We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
- Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 479 2223 / 0044 116 479 2223 (line opening times are Monday to Thursday 9am - 5pm; Friday 9am - 4.45pm; Saturday 9am - 5pm & Sunday 9am - 4pm. Excludes bank holidays).