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About the Role

LinkedIn is seeking a Lead Client Solutions Manager to empower businesses to reach, engage, and convert their target audience at scale within the Marketing Solutions business. This role involves building and managing client relationships, serving as a trusted advisor, and collaborating with cross-functional teams to drive growth.

Responsibilities

Demonstrate deep expertise in LinkedIn Marketing Solutions (LMS) products and services.
Educate and scale LMS knowledge across teams and clients.
Present LMS value propositions effectively to senior leadership and C-Suite stakeholders.
Lead all post-sale activities including strategic planning, execution, performance measurement, and optimization of LMS solutions.
Display strong sales excellence, with a focus on transforming customer outcomes.
Collaborate with clients to co-create long-term growth plans that drive increased customer spend and engagement.
Act as a trusted advisor, understanding customers' business objectives and challenges across the sales funnel.
Map customer goals to LMS solutions, identifying opportunities to drive business results through innovative, industry-specific solutions.
Provide industry thought leadership to clients, leveraging deep insights to inform their marketing strategies and solve specific business challenges.
Utilize persona, media, and industry expertise to design custom solutions that create a competitive edge for customers.
Serve as a strategic partner to senior leadership and key decision-makers, helping them navigate investment decisions and maximize media mix effectiveness.
Collaborate with LinkedIn’s marketing and product teams to inform solution development and customer-facing strategies.
Provide thought leadership on advanced measurement solutions, ensuring clients can measure and optimize the performance of their LinkedIn investments.
Teach customers advanced measurement techniques at scale, while also supporting the development of LinkedIn’s measurement capabilities.
Stay informed of industry trends such as privacy, identity, and data security, advising customers on how these changes impact their business and media strategies.
Embody LinkedIn’s values, championing Diversity, Inclusion, and Belonging (DIBs) initiatives and fostering a culture of allyship and inclusion.
Lead by example, encouraging a growth mindset and helping others through change, both internally and with clients.
Collaborate across internal teams, influencing without direct authority to act as the voice of the customer in product development and value delivery.
Drive conversations with key internal and external stakeholders to accelerate value creation and build long-term customer partnerships.
Share best practices and impactful strategies, mentoring and teaching others within the team to improve processes, systems, and customer experiences.
Develop and share customer case studies that highlight success stories and scalable approaches.
Demonstrate excellence in sales operations, pipeline hygiene, and account management.
Teach and coach peers and customers on how to leverage internal systems and processes to create value and differentiation.
Develop accurate and advanced sales forecasting methodologies, mentoring peers to enhance pipeline accuracy.
Meet or exceed business KPIs as defined by Segment/Market Sales Leadership, consistently driving for results and value creation.
Coach customers on becoming self-sufficient in managing their LinkedIn investments, empowering them to optimize their spend and scale their own internal training programs.
Jointly design long-term growth strategies with top customers, proactively anticipating needs and reshaping conversations to maximize digital investment and wallet share.

Requirements

3+ years of experience in digital marketing.
4+ years of experience in client-facing roles with internal or external stakeholder management experience.
3+ years of work experience in digital media sales, account management or a closely related function.
Business fluency English.

Skills

Solution based selling
Global media selling
Collaboration
Stakeholder management
Digital marketing
Digital media sales
Account management
Client-facing roles
Sales excellence
Strategic planning
Performance measurement
Optimization
Customer insight
Industry expertise
Custom solution design
Measurement and analytics
Privacy, identity, and data security
Diversity, Inclusion, and Belonging (DIBs)
Growth mindset
Sales operations
Pipeline hygiene
Sales forecasting
Business KPIs

Location

London, United Kingdom

Work Type

Hybrid

Experience Level

Lead
Senior

About the Company

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce.
Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day.
We're also committed to providing transformational opportunities for our own employees by investing in their growth.
We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
LinkedIn is one of the trusted platforms globally, a place where our members invest their time, engage in meaningful conversations, build professional relationships, and do business.
Within our Marketing Solutions business we are looking for a Lead Client Solutions Manager to join our team in achieving our goal of empowering businesses to reach, engage and convert their target audience on a scale.
The vision of LinkedIn’s Marketing Solutions (LMS) business is to create economic growth for every organization worldwide by helping marketers reach, engage and convert their audiences at scale.
Through sponsored content in the feed (video, lead-generation forms, connected TV, carousel ads), personalized messages to your LinkedIn inbox (InMail), LinkedIn Events/Live and many other innovative formats, LinkedIn is transforming B2B (Business to Business) and high-consideration B2C (Business to Customer) marketing.

Equal Opportunity

Global Data Privacy Notice and Compliance Posters for Job Candidates
Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.