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About the Role
Publicis Sapient is seeking a Client Partner to drive digital business transformation for clients in the consumer products/CPG industry. You will identify new opportunities and innovative ways to help clients evolve for a digital-enabled future, impacting their business and customers.
Responsibilities
- Drive and lead stewardship across clients, acting as their PS leader and ensuring profitable YoY Growth.
- Own the PS Account Plan and 360-degree relationship with clients to deliver on measured sales and revenue growth, existing and new projects, and overall satisfaction.
- Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio.
- Foster deeper relationships with customer CXOs through marketing campaigns, thought leadership activities, account references, and PR/media opportunities.
- Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients.
- Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercial goals.
- Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders.
- Advocate for clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline.
- Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends.
- Cross-sell across our horizontals, services, solutions, and capabilities.
- Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community.
- Manage PS internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities.
- Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education.
Requirements
- Experience overseeing digital business transformation, key account management, and business development responsibilities within professional services for consumer products or manufacturing clients with a B2C or B2B2C business model.
- Recognized thought leader and industry expert in digital business transformation and consumer products or B2C/B2B2C manufacturing industries.
- Experience creating and managing high value impact on significant accounts.
- Proactive and consultative approach to business development and a track record of growing business through market-leading and enterprise wide innovations, and thought leadership.
- Proven experience growing and transforming accounts and establishing an expansive network of advocates across large scale corporate customers.
- Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs.
- A passion for people, leadership, equality, and society.
- Strong global leadership capability to manage a team and lead change while inspiring and developing others.
- Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence.
Skills
- Digital business transformation
- Key account management
- Business development
- Thought leadership
- Relationship building
- Negotiation
- Sales forecasting
- Cross-selling
- Team management
- Change leadership
Location
- Hybrid WFH, office, and travel
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Access to ongoing learning and development opportunities
- Competitive compensation and benefits package
- Flexibility to support work-life balance
- Comprehensive health benefits for you and your family
- Generous paid leave and holidays
- Wellness program and employee assistance
About the Company
- Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers.
- We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity.
- United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Equal Opportunity
- Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
- We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.