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About the Role

Booker T. Washington Community Service Center (BTWCSC) seeks a proven, collaborative, organized leader with a demonstrated commitment to growing and building Development operations and experience with revenue diversification. The Development Director will report to the Executive Director and serve as a member of BTWCSC’s Executive Team. This opportunity comes at an important moment for BTWCSC as we expand our programs, capacities, and physical footprint in San Francisco. The successful candidate will bring strategic acumen, exceptional judgment, and a deep commitment to providing comprehensive, inclusive services to Black San Franciscans and allied communities.

Responsibilities

Manage BTWCSC’s philanthropic fundraising efforts.
Evolve BTWCSC’s creative approach to increasing philanthropic revenue and in-kind support.
Grow individual-giving revenue through major gifts, corporate sponsorships, and fundraising events.
Support renewals of key public contracts.
Manage grant-writing contractors.
Oversee BTWCSC’s Development and Communications department.
Cultivate a personal portfolio of major gift prospects ($2,500+).
Serve as the primary relationship manager for the major gift portfolio.
Develop and implement written donor strategies and maintain interaction records.
Communicate with portfolio donors through cultivation, solicitation, and stewardship meetings.
Develop solicitation strategies for the annual fund, planned giving, and growth campaigns.
Support the Executive Director in securing new and renewed gifts.
Create and manage the organizational budget with the Finance team.
Track and report on progress toward goals.
Screen and prepare profiles of current and prospective donors.
Establish and refine benchmarks for department research processes.
Ensure proper donor recognition in all publications.
Oversee accurate donor lists for publications.
Manage the design and implementation of donor recognition.
Project-manage spring and end-of-year appeals.
Produce fundraising content for various outlets with the Associate Director of Communications and Outreach Events.
Strategize and help execute cultivation events for donors and prospects.
Refine the organization’s event strategy to maximize revenue and impact.
Serve as the lead for fundraising and cultivation events.
Serve as a primary point of contact for corporate social responsibility leads.
Maintain and cultivate relationships with existing corporate partners.
Create a feedback and improvement loop with volunteer groups.
Identify new opportunities to engage mission-aligned corporate partners.
Develop a strategy for outreach to and stewardship of planned-giving prospects and donors.
Develop and track proposals, reports, budgets, and other grant materials for foundation and corporate fundraising.
Collaborate to develop new proposals, submit renewals and reports, and maintain funder relationships.
Contribute to the development and execution of BTWCSC's annual fundraising plan and annual report.
Collaborate with the Operations team to support revenue-driving strategies and fee-for-service.
Represent BTWCSC to external constituencies.
Support the development of budgets and reporting related to public grant contracts.
Manage revenue projections and expense budgets, as well as pledges and pledge fulfillments.
Contribute to the creation and maintenance of development systems and processes.
Support the development, maintenance, and administration of team information systems (DonorPerfect, Airtable, Pebble).
Support the development and implementation of BTWCSC’s major and individual donor program and strategy.
Support the visioning, planning, logistics, contract management, and coordination of major fundraising events.
Perform additional duties as needed, including events on nights and weekends.

Requirements

BA/BS required.
At least 7–10 years of experience in fundraising, including individual giving, especially major gifts, board management, and funder and donor cultivation, in a nonprofit setting.
Understanding of racial advocacy issues and commitment to championing causes that serve low-income communities and communities of color.
Fluency with donor and CRM systems and databases, ideally DonorPerfect and Airtable.
Proficiency in Google Apps and Microsoft Office, especially Word and Excel.
Ground-level experience as a fundraiser and/or in sales with a proven track record of success in personally cultivating, soliciting, and securing major gifts.
A strategic thinker with a relentless focus on improving systems, coordinating efforts, using data to drive decision-making, and an unwavering commitment to reaching goals.
A proven track record of success in team leadership and developing people.
Successful leadership in achieving fundraising goals in an executive role in a nonprofit organization.
An exemplary reputation with stature and credibility.
Proven ability to bring together different departments within an organization to work together toward a shared vision and goals.
Ability to secure funding from diverse sources, including major donors, public funders, private foundations, and corporations.
Demonstrated ability to leverage government support.
Success in designing and managing comprehensive campaigns to secure both operating and capital funding.
A commitment to diversity, specifically, the ability to interact professionally with dedicated board and staff members who have diverse backgrounds, professional skills, and perspectives.
Flexibility and a proven ability to innovate and find creative solutions to challenges.
A working knowledge of the Bay Area’s private philanthropic community, as well as national funders.
Must be able to effectively review documents.
Must be able to adequately communicate to respond to members and interact with the public.
Must be able to remain in a stationary position during shift.
Physical requirements are typical of those needed in an office environment.
Must complete all job requirements as directed by the Executive Leadership.
Demonstrates a desire to serve others and fulfill community needs for vulnerable populations.
Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Builds rapport and relates well to others.
Makes sound judgments and transfers learning from one situation to another.
Embraces new approaches and discovers ideas to create a better member experience.
Strives to meet or exceed goals and deliver a high-value experience for clients.
Pursues self-development that enhances job performance.
Demonstrates an openness to change and seeks opportunities in the change process.
Submit a brief cover letter detailing fit and qualifications.
Submit a copy of any relevant certifications.
Submit resume or CV.
Submit a minimum of 3 references, including at least one recent supervisor and one direct report, if possible.
Pass a full background check and LiveScan.

Skills

Fundraising
Individual Giving
Major Gifts
Board Management
Funder Cultivation
Donor Cultivation
Revenue Diversification
Grant Writing
Communications
Relationship Management
Strategic Planning
Budget Management
Data Analysis
Team Leadership
Cross-functional Collaboration
Corporate Social Responsibility
Volunteer Management
Planned Giving
Event Planning
CRM Systems
DonorPerfect
Airtable
Pebble
Google Apps
Microsoft Office
Microsoft Word
Microsoft Excel

Location

San Francisco, CA

Work Type

Full-Time
In-person

Experience Level

Executive

Education Level

BA/BS

Salary/Compensations

$140,000-$150,000

Benefits

100% employer-covered excellent health, dental, and vision benefits.
Paid time off, including 15 days paid vacation, plus holidays and Center seasonal breaks/closures.
Workers' compensation.
Employee Assistance Program.
Monthly wellness benefit after 90 days.
Access to daily hot meals and snacks.
Commuter benefits after 90 days.
Life and disability insurance.
401(k) match plan (4% company contribution, 1% employee contribution required).
Professional development opportunities, including conferences, seminars, webinars, and trainings.

About the Company

Booker T. Washington Community Service Center (BTWCSC) is one of the Bay Area’s oldest Black-led, Black-serving nonprofit organizations.
A beacon of Black joy and self-determination, we have nurtured over five generations of Black San Franciscans.
We stand embedded as an anchor institution, fostering intergenerational bonds and working in solidarity with allied communities to reform and reimagine a more inclusive San Francisco.
We prioritize serving the Black community, and we welcome all from ages 0–99 who walk through our door.
We are one of the few urban spaces where anyone in the community can access comprehensive services, from a hot meal to childcare to academic support to senior services.

Equal Opportunity

BTWCSC is an Equal Opportunity Employer committed to hiring a diverse workforce.
All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.
According to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.