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About the Role
As a Food and Beverage Assistant, you will support patients with high-quality, freshly prepared meals, ensuring they feel well looked after. You will help create a calm, personal, and reassuring experience by guiding patients through the menu and delivering food with care and attention. Your role is key in presenting exceptional food with warmth and professionalism.
Responsibilities
- Deliver a standard of service comparable to a high-end hotel or restaurant, focusing on attentiveness and positive patient experiences.
- Help make the meal experience smooth and comfortable for patients.
- Assist patients in choosing meals, taking orders, and delivering food across the hospital.
- Prepare and promptly collect meal trays.
- Answer phone requests and communicate dietary needs to the kitchen.
- Maintain clean work areas, wash utensils, and uphold hygiene standards.
- Record additional requests and adhere to all allergen and dietary safety policies.
Requirements
- Previous hospitality, retail, or customer-service experience.
- Confidence in speaking with patients and colleagues.
- Ability to take pride in delivering warm, attentive service.
- Demonstrated good awareness of food hygiene standards.
- A flexible and reliable approach during busy periods.
Skills
- Customer service
- Food hygiene
- Communication
Location
- London
Work Type
- Full Time
- Permanent
Experience Level
- Entry Level
Salary/Compensations
- £14.80/ hour
Benefits
- Private healthcare
- 25 days holiday each year (plus bank holidays) increasing with service
- Option to buy or sell leave
- Private pension contribution which increases with length of service
- Season Ticket Loan
- Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits
- Discounts with over 800 major retailers
About the Company
- HCA UK is one of the world's leading healthcare providers, founded over 50 years ago.
- In the UK, HCA is a leading provider of privately funded healthcare with over £500 million invested in treatments, technology, medication, and facilities.
- HCA UK offers unrivalled opportunities for career progression and prioritizes employee mental and physical wellbeing.
- HCA UK believes exceptional care starts with its people and celebrates unique perspectives and experiences.
- The company's mission is to be committed to the care and improvement of human life for both patients and colleagues.
- HCA UK core values are: Unique and Individual, Kindness and compassion, Honesty, integrity and fairness, Loyalty, respect and dignity.
Equal Opportunity
- HCA UK is a Disability Confident committed organisation.
- HCA UK is happy to discuss flexible working arrangements and offer reasonable adjustments throughout the recruitment process and in the workplace.