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About the Role
We are seeking an experienced Infrastructure PMO professional with a strong understanding of IT infrastructure technologies and project management practices. This role involves planning, coordinating, tracking, and governing infrastructure projects, ensuring timely delivery, effective stakeholder management, risk mitigation, and adherence to organizational standards.
Responsibilities
- Drive end-to-end project planning, coordination, monitoring, and reporting for IT infrastructure projects.
- Develop and maintain project plans, timelines, milestones, dependencies, and resource plans.
- Track project progress against agreed scope, schedule, budget, and deliverables.
- Maintain RAID logs (Risks, Assumptions, Issues, and Dependencies).
- Prepare project status reports, dashboards, and management presentations.
- Ensure project governance, documentation, and adherence to PMO processes.
- Coordinate project reviews, steering committee meetings, and stakeholder updates.
- Coordinate infrastructure initiatives involving systems, network, end-user computing, meeting room technologies, and data centre.
- Understand infrastructure dependencies and coordinate with technical teams for project execution.
- Track infrastructure upgrades, refreshes, migrations, deployments, and technology rollouts.
- Coordinate with vendors and service providers for implementation and delivery.
- Work closely with infrastructure leads, architects, engineers, IT operations, application teams, and business stakeholders.
- Facilitate cross-functional discussions and ensure alignment between technical teams.
- Coordinate vendor activities, project deliverables, timelines, and escalations.
- Organize project meetings and ensure timely closure of action items.
- Develop weekly and monthly project dashboards.
- Track project KPIs, milestones, resource utilization, and delivery performance.
- Maintain project documentation, including project charters, plans, meeting minutes, change requests, and closure reports.
- Highlight project delays, risks, and critical dependencies to management.
Requirements
- Prior experience working in an IT Infrastructure PMO or IT Project Coordination role.
- Good understanding of infrastructure technologies without necessarily being a hands-on technical engineer.
- Capable of understanding technical discussions and translating them into project plans, milestones, risks, and management updates.
- Proactive in identifying project risks, delays, and dependencies.
- Excellent coordination, communication, documentation, and stakeholder management skills.
Skills
- Project tracking
- Project governance
- Project reporting
- Project coordination
- IT infrastructure components
- IT infrastructure architecture
- Windows/Linux servers
- Virtualization
- Active Directory
- LAN
- WAN
- Wi-Fi
- Firewalls
- Routers
- Switches
- Teams Rooms
- Zoom Rooms
- VC devices
- Displays
- AV equipment
- Laptop/desktop deployment
- Endpoint management
- Refresh
- Vendor coordination
- SLA tracking
- Deliverable tracking
- Advanced Excel
- Advanced PowerPoint
- Project dashboards
- MS Project
- Jira
- ServiceNow
- Smartsheet
- Strong stakeholder management
- Presentation skills
Work Type
- 6 months rolling contract
Experience Level
- 5–8 years (adjustable based on requirements)
Education Level
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
- PMP, PRINCE2, CAPM, or equivalent project management certification is an added advantage.
- ITIL certification is desirable.