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About the Role

As a Senior Associate Customer Partner serving regional banks, you will collaborate with existing account team members to build and strengthen trusted client relationships and identify business opportunities. You will understand clients' challenges and needs from multiple perspectives and take a consultative sales approach, proposing better solutions rather than simply preparing quotations or responding to requests. You will maintain direct engagement with clients through visits and business travel to assigned accounts and proactively pursue sales activities.

Responsibilities

Collaborate with existing account team members to conduct sales activities for regional bank clients
Build and strengthen trusted relationships through dialogue with a broad range of stakeholders, from operational staff to senior executives
Explore clients' challenges and needs in depth from multiple perspectives to identify new business opportunities
Evaluate and propose better solutions for clients, going beyond preparing quotations and responding to requests
Maintain direct engagement with clients through business travel and visits to assigned accounts, and proactively drive sales activities

Requirements

Strong communication skills to engage effectively with clients and build trusted relationships
Ability to proactively pursue sales activities while collaborating with existing account team members
Ability to explore clients' challenges and needs in depth and develop and propose better solutions
Ability to take ownership of assigned responsibilities, think and act independently, and work to resolve issues and make improvements
Motivation to pursue personal growth and improve results, with the ability to proactively make proposals and take action beyond simply responding to requests
Ability to travel for business and visit clients as required when managing regional bank accounts

Skills

Consultative sales approach
Client relationship management
Sales activities
Technology solutions sales

Location

Regional

Work Type

Hybrid
Business Travel

Experience Level

Senior Associate

Education Level

Bachelor’s degree
Master’s degree

Benefits

Flexible, supportive environment
Well-being programs (financial, mental, physical, social)
Career growth opportunities
Hands-on experience
Learning opportunities
Certifications (Microsoft, Google, Amazon)
Coaching

About the Company

Kyndryl runs and reimagines mission-critical technology systems that drive advantage for the world’s leading businesses.
We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
Our purpose is to run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.
We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences.
We believe in growth, and we’re excited to see what you can bring.
At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging.
That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers.
This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.
That’s The Kyndryl Way.

Equal Opportunity

We welcome people of all cultures, backgrounds, and experiences.
Even if you don’t meet every requirement, we encourage you to apply.