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About the Role
We are Neumann Kaffee Gruppe, a globally active green coffee service group with over 3,300 employees in 28 countries. InterAmerican Coffee Limited is one of Europe’s leading specialists in high-quality green coffees, importing and distributing specialty coffees worldwide since 2000. We are seeking a Logistics Coordinator Inbound / Outbound to join our team in London.
Responsibilities
- Coordinate shipments based on various Incoterms, ensuring correct documentation, contract execution and timely communication.
- Collaborate with colleagues across inbound and outbound logistics, coordinating shared priorities and ensuring clear handovers.
- Handle and review shipping documents for accuracy, completeness, and compliance.
- Coordinate inbound shipments, warehouse releases, and outbound deliveries, liaising with suppliers, shipping lines, warehouses, hauliers, and customers.
- Resolve shipment delays, delivery issues, and documentation queries, escalating significant problems as needed.
- Maintain accurate logistics records, check supplier invoices, and keep contract and shipment data up to date.
- Support compliance with EUDR and certification requirements (Fairtrade, Rainforest Alliance, Organic), maintaining accurate documentation.
- Assist in improving logistics processes and supporting the introduction and use of new IT tools.
- Share practical knowledge and support colleagues with processes and systems.
Requirements
- Bachelor's degree in logistics or similar field.
- Experience in sea or land transport and/or customer service.
- Fast learner, detail-oriented, comfortable with systems, data, Excel, and ERP.
- Passion for working with people and solving problems with a fast and friendly service mentality.
- Fluent in English.
Skills
- Logistics coordination
- Incoterms
- Documentation management
- Shipping document review
- Warehouse management
- Customer service
- Problem-solving
- Data management
- Excel
- ERP systems
- EUDR compliance
- Fairtrade certification
- Rainforest Alliance certification
- Organic certification
Location
- London
Work Type
- Flexible working hours
- Mobile work option
Experience Level
- Not specified
Education Level
- Bachelor's degree in logistics or similar field
Benefits
- Health insurance
- Pension
About the Company
- Neumann Kaffee Gruppe is a globally active green coffee service group.
- InterAmerican Coffee Limited is one of Europe’s leading specialists in high-quality green coffees, importing and distributing specialty coffees worldwide since 2000.
- We invest in sustainable relationships with our customers, suppliers, and employees.