Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Technical Implementation Consultant role.
Rezi rewrites your resume against Wolters Kluwer's job description. Free.
Tailor your resume to this Technical Implementation Consultant role.
Rezi rewrites your resume against Wolters Kluwer's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Technical Implementation Consultant posting at Wolters Kluwer — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Technical Implementation Consultant posting at Wolters Kluwer — free, in seconds.
About the Role
Deliver business-critical CCH software installations, upgrades, and server migrations within customer-managed IT environments. This hands-on technical role requires strong Microsoft SQL Server, T-SQL, and Windows infrastructure experience for solving complex technical challenges and ensuring successful project delivery. You will provide expert technical guidance throughout implementation and migration activities.
Responsibilities
- Deliver software installations, upgrades, and server migrations from planning through to completion.
- Install, configure, and troubleshoot Microsoft SQL Server environments.
- Perform database backup, restore, and migration activities.
- Use T-SQL to investigate and resolve database and application issues.
- Troubleshoot Windows Server, authentication, permissions, networking, and application deployment issues.
- Support and diagnose issues within Citrix, Remote Desktop Services (RDS), and Azure Virtual Desktop environments.
- Analyze Windows, application, and SQL Server logs to identify root causes.
- Use PowerShell and other automation tools to support delivery and troubleshooting activities.
- Work directly with customer IT teams and third-party providers to resolve technical issues.
- Ensure appropriate recovery and rollback procedures are in place for all business-critical work.
- Produce clear technical documentation and handover materials.
- Contribute to process improvements, automation initiatives, and knowledge sharing.
Requirements
- Significant experience within IT infrastructure, technical support, or application support environments.
- Strong knowledge of Microsoft Windows Server.
- Strong Microsoft SQL Server administration and T-SQL skills.
- Experience with SQL Server backup, restore, and database migration.
- Ability to troubleshoot and write diagnostic SQL queries.
- Experience supporting and troubleshooting business-critical applications.
- Experience with Citrix, RDS, Azure Virtual Desktop, or similar technologies.
- Solid understanding of networking, authentication, permissions, and application dependencies.
- Experience using technical logs and diagnostic tools to investigate incidents.
- PowerShell or similar scripting experience.
- Ability to work independently and make sound technical decisions under pressure.
- Strong customer-facing communication skills.
- Flexibility to support agreed evening and weekend work requirements.
- C# and .NET development or code-review experience.
- Software development background.
- Experience diagnosing application issues through source code, logs, and database analysis.
- Advanced SQL Server performance tuning and administration.
- Experience developing automation or diagnostic tooling.
- Knowledge of Wolters Kluwer CCH products or similar professional services software.
- Strong analytical and problem-solving skills.
- Ownership and accountability for delivering results.
- Calm, methodical approach in high-pressure situations.
- Curiosity and persistence when investigating unfamiliar issues.
- Commitment to continuous learning and development.
- Collaborative approach with strong knowledge-sharing habits.
- Professional and confident customer communication.
- Good judgement in managing technical risk, escalation, and recovery planning.
- Participation in interviews without AI assistance.
- Removal of virtual backgrounds during interviews.
- In-person interviews as part of the hiring process.
- No use of AI-generated responses or third-party support during interviews.
- Potential requirement to appear onsite at a Wolters Kluwer office.
Skills
- Microsoft SQL Server
- T-SQL
- Windows infrastructure
- Microsoft Windows Server
- SQL Server administration
- SQL Server backup
- SQL Server restore
- Database migration
- SQL query troubleshooting
- Citrix
- Remote Desktop Services (RDS)
- Azure Virtual Desktop
- Networking
- Authentication
- Permissions
- Application dependencies
- Technical logs
- Diagnostic tools
- PowerShell
- Scripting
- C#
- .NET development
- Code review
- Software development
- Application issue diagnosis
- Database analysis
- SQL Server performance tuning
- Automation tooling development
- Wolters Kluwer CCH products
- Professional services software
- Analytical skills
- Problem-solving skills
- Customer communication
Work Type
- Planned evening work
- Occasional weekend work
Experience Level
- Senior