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About the Role

As an Agentic Strategy & Advisory Consultant in Accenture Song Service, you will support the shaping and delivery of AI strategy engagements, translating agentic capability into compelling business cases, measurable outcomes and strategic roadmaps. Our mission is to help clients deliver exceptional human and agentic experiences that drive simplicity, cost transformation, and growth.

Responsibilities

Support building AI strategies for clients
Contribute to business cases, value frameworks and AI investment narratives
Conduct competitor analysis to inform AI strategy recommendations
Use Data and Business insights to identify value opportunities for clients, helping them track and realise benefits
Bridge business value and agentic capability, translating what AI can do into what the business should do
Support the development of client-facing materials including exec presentations, roadmaps and proposals
Build AI fluency and advisory craft through immersion in live engagements
Contribute to client delivery
Own defined workstreams within strategy projects, from research and analysis through to client presentation
Create new insights for clients, interrogating data, building visualisations and combining with business understanding to create compelling narratives
Support workshops, interviews and co-creation sessions with client stakeholders
Collaborate across Song teams to bring integrated perspectives into strategy work
Contribute to thought leadership, templates and reusable assets in AI advisory
Actively develop your own AI and agentic knowledge; staying ahead of what clients are asking about

Requirements

Professional experience in consulting, strategy, customer experience or digital transformation with a strong desire to specialise in AI advisory
Background in consulting, strategy, customer experience, digital transformation or a related field
Industry experience in Communications, Media, Banking and Public Service
Experience producing high-quality analytical and strategic outputs; research, benchmarking, presentations
Experience working with data to identify pain-points, track performance and demonstrate value
Experience in creation of business cases and understanding of value tracking principles
Experience translating business priorities into AI strategies
Proven ability to work within cross-functional teams and contribute to complex projects
Excellent written and verbal communication, able to structure complex ideas clearly
Proactive and self-directed, able to manage your own workload and ask the right questions
Strong understanding of AI and Agentic AI and how these capabilities scale across programmes
Awareness of data structures and strong understanding of performance metrics / value measurement
Experience in GenAI-enabled services (e.g. conversational AI, agentic workflows)
Experience in AI strategy and value measurement concepts
Experience in AI tools such as ChatGPT, Claude Code/Codex/Gemini, Copilot or similar
Experience in data discovery and analysis of large data sets using SQL
Experience building experiences on Conversational AI ecosystem such as GECX, Microsoft, Amazon Lex, PolyAI, Cognigy, Cresta, Sierra, Decagon, Parloa
Strong analytical and problem-solving capability
Clear, confident communication; written and verbal
Ability to manage your own delivery within a project structure
Comfortable working in agile, fast-moving consulting environments
Eagerness to build client-facing skills and grow into an advisory role
Academic or professional work related to AI strategy, digital transformation or customer experience
Experience in Telco, Financial Services or Public Sector
Evidence of AI fluency — personal projects, published writing, certifications or experimentation
Data analysis beyond excel - experience with Visualisation tools, data querying or coding languages

Skills

AI strategy
AI advisory
Business cases
Value frameworks
AI investment narratives
Competitor analysis
Data insights
Business insights
Value opportunities
Benefit tracking
Agentic capability
Client presentations
Roadmaps
Proposals
AI fluency
Advisory craft
Client delivery
Workstream ownership
Research
Analysis
Data interrogation
Visualisation
Business understanding
Narrative creation
Workshop facilitation
Interviewing
Co-creation
Stakeholder management
Cross-team collaboration
Thought leadership
Template development
Reusable asset creation
Agentic knowledge
Consulting
Customer experience
Digital transformation
AI
Agentic AI
Data structures
Performance metrics
Value measurement
GenAI-enabled services
Conversational AI
Agentic workflows
AI tools (ChatGPT, Claude, Gemini, Copilot)
SQL
Conversational AI ecosystem experience (GECX, Microsoft, Amazon Lex, etc.)
Problem-solving
Agile methodologies

Location

London

Work Type

Onsite
Hybrid
Full-time

Experience Level

Consultant
CL9

Benefits

Competitive basic salary
Annual performance bonus
Opportunities to acquire equity
Wide range of health and wellbeing benefits
30 days of leave
3 extra volunteering days per year
Family-friendly and flexible work policies
Attractive pension plan
Financial wellbeing support and resources
Private healthcare insurance plan
Mental Wellbeing support
Employee Assistance Programme
Career Development
Counselling
Generous Parental Leave offerings

About the Company

Accenture Song is the world's largest tech-powered creative group.
Accenture is a leading global professional services company that helps leading businesses, governments and other organizations build their digital core, optimize operations, accelerate revenue growth and enhance citizen services.
Accenture is a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
Accenture combines its strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Accenture's broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with its culture of shared success and commitment to creating 360° value, enable it to help clients reinvent and build trusted, lasting relationships.

Equal Opportunity

Accenture is an equal opportunities employer and encourages applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.
Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.