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About the Role
The Assistant Business Manager is a brand ambassador reflecting Charlotte Tilbury values, focused on meeting targets and driving team performance through motivation. This role prioritizes customer experience and supports seamless daily operations.
Responsibilities
- Drive financial results in store to meet and exceed targets and key performance indicators.
- Support the Business Manager in determining individual and team sales targets and communicating them to Retail Artists.
- Demonstrate entrepreneurial spirit as a specialist, showing enthusiasm and commitment to the Company’s performance.
- Lead by example to promote exceptional customer service and create a positive customer experience.
- Coach and provide feedback to the team to ensure Charlotte Tilbury standards in service and artistry are met.
- Extend exceptional customer service beyond the in-store experience and drive the customer database for direct marketing.
- Implement individual and team development plans with regular reviews.
- Create a positive and cooperative team culture through meetings and collaborative management, recognizing performance.
- Propose plans, events, and activities to unlock commercial success.
- Maintain impeccable visual merchandising, counter cleanliness, and hygiene standards.
- Execute flawless grooming standards, inspiring the team to feel their best.
Requirements
- Retail management experience
- People management experience
- Strategic planning experience
Skills
- Genuine passion for the beauty industry
- Commercial acumen
Location
- Own Store Brighton
Work Type
- Full Time
- Permanent
Benefits
- A range of magical benefits tailored to each region.
- Structured induction programme – Start of a Dream.
- Structured career development.
- Wellness and social benefits including Assist Programs and regular social connects with colleagues.
About the Company
- Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves.
- With easy-to-use, easy-to-choose, easy-to-gift icons, we’ve become one of the most talked-about beauty brands on the planet.
- We’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members.
- Our retail teams are the heart of our brand.
- We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry-leading tech.
- We’re looking for extraordinary talent to join us.
- Step into a career where you don’t just work in beauty - you make dreams come true.
Equal Opportunity
- At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves.
- We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team.
- A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
- If you need support or would like to apply through an alternative method, please contact us at recruitment@charlottetilbury.com