Third-Party Management Manager and Control Officer (TPM & CCO) at HSBC Global Services Limited | JP | Rezi

Third-Party Management Manager and Control Officer (TPM & CCO) at HSBC Global Services Limited

Third-Party Management Manager and Control Officer (TPM & CCO)

HSBC Global Services Limited · JP

Yesterday

Third-Party Management Manager and Control Officer (TPM & CCO)

HSBC Global Services Limited · JP

2 days ago
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About the Role

This managerial role, reporting to the Head of Business Risk and Resilience (BRR), oversees Third-Party Management (TPM), Financial Crime (FC) risk, and Risk & Control Oversight Management (RCOM). The role holder will drive a holistic risk and control strategy, ensuring robust governance and compliance, and act as the first line of defense to safeguard HSBC from third-party risks.

Responsibilities

  • Lead the execution of NFR optimization and implement consistent NFR management frameworks.
  • Implement strategies to build a robust Market GCCO operating model, eliminating duplication and driving continuous improvement.
  • Collaborate regionally on change-management risks and process complexity reduction to drive efficiency of TPM, FC, and RCOM.
  • Ensure delivery of GCCO and TPM services, adhering to service catalogues and SLAs, while maintaining HSBC's reputational standards.
  • Manage regulatory, conduct, and FC risk for TPM controls to meet in-country regulator expectations.
  • Provide Management Information (MI) and analytics on supplier management, outsourcing, and contract lifecycle management.
  • Proactively identify and rectify process and control weaknesses, collaborating with 2nd and 3rd line teams.
  • Lead and support the design, delivery, and rollout of global TPM programs in-country.
  • Support Risk & Compliance measures for RCOM and governance of local regulations in accordance with HSBC guidelines.
  • Present and prepare papers for the onshore Operational Committee and Regional Risk Management governance meetings.

Requirements

  • University degree with proven relevant work experience in Risk Management, Compliance, Financial Crime, Audit, or Third-Party Management.
  • Proven experience working within and navigating large, complex global institutions.
  • Expertise in risk management, MI reporting, technology adoption, operations, supplier management, and governance.
  • Extensive experience in managing and applying controls across functions, including regulatory and operational risk frameworks.
  • Strong stakeholder management, communication, and influencing skills, with experience engaging senior executives.
  • Ability to work independently, prioritize under pressure, and deliver results in a matrix environment.
  • Ability to demonstrate strong aptitude for rapid learning and problem solving.
  • High ethical standards, innovative and embodies critical thinking and a solutions-based mindset.
  • Fluent in English with business level Japanese preferred.

Skills

  • Risk Management
  • Compliance
  • Financial Crime
  • Third-Party Management
  • MI Reporting
  • Technology Adoption
  • Operations
  • Supplier Management
  • Governance
  • Stakeholder Management
  • Communication
  • Influencing Skills
  • Problem Solving
  • Critical Thinking
  • Japanese (Business Level Preferred)

Location

  • Global

Work Type

  • Full-time

Experience Level

  • Managerial Level
  • Senior Level

Education Level

  • University Degree

About the Company

  • HSBC is a global organization with significant emphasis on culture, values, behaviours, and organisational objectives.